Member since ‎Nov 23, 2020
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Carmen Mick

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WdeWit on April 12, 2021
Since April 12, we see in the contact details that the information is condensed, but it not workign for our team. We need to view the information of our contacts quickly and now we have to open each item. Definately now happy with this new change. read more
28 Replies
May 18, 2021
Have to agree - the condensed view was not well thought out. Especially in the timeline of Tickets.....if there is a note and someone puts a more
carmenm on January 12, 2021
It would be nice if you could save views in Projects, like you can with Tasks, Companies, Contacts etc. Having to add back in all the filters everytime is very time-consuming.
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EmyCooper on April 03, 2020
We use HS marketing and HS services, we are starting to get a lot of projects. Currently there is nothing in place to organize projects. Would be great to create folders for projects so different teams can access their projects faster. Or it least read more
2 Replies
January 12, 2021
I feel this was sorely overlooked....when you start getting large lists of projects, it seems very awkward to not be able to sort or put into more
bsmith5791 on May 10, 2019
Would love to be able to customize the ticket board view. It would be helpful to choose properties to have in quick view versus clicking into.
40 Replies
January 04, 2021
Completely agree! While "Time Open" can be a great item to review...if it is an issue ticket that has been escalated, etc, that time could be 15 more
carmenm on December 17, 2020
It would be really nice if you could customize the dashboard reports by different colors so you could break up the data more visually. For example, being able to change the color of text on the header and/or summary data that is show. So that i read more
17 Replies
carmenm on December 14, 2020
Allows for ability to make VIP's more identifiable. ie: change the color of the font or have a pop-up, etc.
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