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hvanoeveren
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Member since ‎Aug 10, 2017
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TommyB on June 07, 2018
Managing the availability of team members on live chat
I am overall responsible for managing our live chat. With the new chat, is there a way for me as an admin to view which users are online currently, and change a user's status to away/online? For example when someone forgets to switch to offline befo read more
Reply Discussion
74 upvotes
48 Replies
hvanoeveren
Participant
July 15, 2020
I ran into a bit of an issue with one of our Service Starter chat users. On the back-end where we are able to manage availability, her setting was "A...read more
amarstaller on November 30, 2016
Automated Exporting
I export the form submissions we've received each day...the same data points each time. It would be great if you could build an automated export that was emailed to a specified email once every 24 hours.
Reply Idea Forms
67 upvotes
25 Replies
hvanoeveren
Participant
August 14, 2017
Hello! I'm looking for the same capability. Is it an option at this point? @amarstaller wrote: I export the form submissions we've received each...read more
bowlinshoes on April 12, 2017
Business Card Scanning on iOS
We've had quite a few users asking if we could integrate our iOS and Android CRM with other business card scanning apps. We're going to do one better and build a business card scanner right into our CRM apps. JULY UPDATE : We're close...reall read more
Reply Idea Contacts & Companies Mobile Applications
145 upvotes
89 Replies
hvanoeveren
Participant
August 10, 2017
Hey there, The business card scanner app is great! Just wondering about badge scanning capabilities... @bowlinshoes wrote: We've had quite ...read more
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