Hey there, I'm an account executive that makes a high volume of calls using your platform and the one thing I would like to improve my workflow is the ability to change the default mic settings to the headset that I use, rather than having to ma Leia mais

Today call outcome and call type are optional fields for someone who is logging an activity. I need to make them mandatory so that a rep cannot log an activity without populating those 2 fields. How do I do it?

We do a lot of business with international companies that have various branches across the globe. It would be useful to be able to associate these branches with each other through a "sister" or "related" company relationship, similar to the parent/c Leia mais