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trangnguyen
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Membro desde ‎fev 20, 2020
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AndyBrightmile on Março 18, 2021
Merge support conversations together
As a Super User, it would be great to have the ability to merge two or more conversations together. We often have several live chats and email trails from the same contact (regarding the same issue) and it would be great to be able to merge these to Leia mais
Responder Idéia Conversations
97 avaliações positivas
25 Respostas
trangnguyen
Participante
Julho 26, 2024
I agree. There has to be a way to merge conversations especially if its related to the same ticket. We have a use case where a customer opens up...Leia mais
SantRathaur on Março 28, 2023
Set character limit for properties at form level
Hello there, I wanted to bring to your attention an issue we've encountered with the Hubspot Single line text fields. They currently allow up to 65,535 characters, which can cause errors in Salesforce because Salesforce text fields only accept up t Leia mais
Responder Idéia Forms Properties
13 avaliações positivas
2 Respostas
trangnguyen
Participante
Março 11, 2024
We should be able to limit the number of characters for both first and last name fields. This creates data errors in the entire CRM when used in form...Leia mais
JRoux4 on Agosto 26, 2021
Multiple languages variations for Email Templates and Snippets
Hi All, Our Sales team is rather small (8 individuals) but works internationally in multiple languages (British English, American English, French, German, Italian, Spanish, Mandarin...). We use Email Templates and Snippets on a daily basis a Leia mais
Responder Idéia Snippets & Templates
43 avaliações positivas
9 Respostas
trangnguyen
Participante
Fevereiro 26, 2024
We definitely need this! We have sales teams working with different languages throughout the world. It would be great to be able to add multilanguage...Leia mais
liangsj on Julho 17, 2022
Overview of All Recurring Emails of Dashboard (And Their Reports)
Submitting on behalf of customer, Steve Fox from Monoprice Hi Team, Currently, there's no central place to find out about the recurring emails that a Hub has, it will be great if there's a way to see ALL of the recurring email setup so Leia mais
Responder Idéia Dashboards & Reports
59 avaliações positivas
24 Respostas
trangnguyen
Participante
Janeiro 04, 2024
I agree. We need a centralized place to manage recurring emails for reports. Theres no way for me to find them and adjust them accordingly so it send...Leia mais
TheoB on Setembro 16, 2019
Better Controls for Chat Availability - Office Hours / User Availability
Hi there, it would be great to have better controls for user availability for chat. 1 - let us set different office hours for different chat flows We have offices in multiple time zones - California and London - these use different chat flow Leia mais
Responder Idéia Conversations
98 avaliações positivas
28 Respostas
trangnguyen
Participante
Outubro 16, 2023
Yes, this is needed. Chat availability management so no chats are missed so we do not lose out on opportunities. Notifications arent the best. Time b...Leia mais
markylow on Outubro 15, 2018
Link chat availability status to being logged in/out of HubSpot
I would like to have an automated feature whereby sales professionals do not need to adjust their status from available to away and vice versa when they log out of Hubspot or close the window. I believe this should be automated as currently, t Leia mais
Responder Idéia Conversations
20 avaliações positivas
5 Respostas
trangnguyen
Participante
Outubro 16, 2023
is there a way to add this as an automation or automatic if a user is logged into Hubspot or not? Having to toggle your away to available back isnt t...Leia mais
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