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SMS1
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Member since ‎Feb 12, 2019
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  • solutions
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  • Replies
    3
  • Upvotes Given
    16
  • Upvotes Received
    146
  • Ideas
    2

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Shmuel Moshe Schwarz

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SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
249 upvotes
110 Replies
SMS1
Participant
November 02, 2021
HS Product team - Where are you?? This is a basic chat feature that was requested more than 2 years ago. When is this being delivered?
Solved
morgan3 on December 15, 2018
Removing Live Chat from some pages on Single Page Application
Is there any way to remove the chat bubble from certain URLs on a Single Page Application. Adding URL's in targeting does not work because URLs aren't reloaded on Single Page Applications. This is a serious limitation to Live Chat. In our case it read more
Reply Discussion Uncategorized
7 upvotes
26 Replies
SMS1
Participant
December 31, 2019
Was this ever deployed to production?? I have a SPA and it's not letting me specifiy showing/hiding based on the URLs.
SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
249 upvotes
110 Replies
SMS1
Participant
November 02, 2021
HS Product team - Where are you?? This is a basic chat feature that was requested more than 2 years ago. When is this being delivered?
SMS1 on May 17, 2019
Make snippets work in Messenger
Please make snippets work in Messenger, just as they do in Email and Chat. Thanks,
Reply Idea Conversations
15 upvotes
3 Replies
simonsmith on January 26, 2018
Create Conversations Chat API
Currently, there is no Conversations API. This makes it difficult to add functionality that we've built for other HubSpot components. Specifically, I'm looking to pull all messages from HubSpot, track how many we get each day, and classify them by t read more
Reply Idea Conversations
159 upvotes
38 Replies
SMS1
Participant
May 01, 2019
It's critical for us to analyze and create customer reports to be able to extract all of the raw chat and email data, everything from the transcripts...read more
Solved
FabriciusCtools on September 27, 2018
update ticket status on customer reply to e-mail
Hello There, I'm setting up our tickets workflow and I'm struggling a bit with it. Right now, we have hooked our support e-mail to an inbox for our support team and configured it to automatically open a ticket for each new mail. The problem read more
Reply Discussion
18 upvotes
11 Replies
SMS1
Participant
February 12, 2019
I'm confused. How is an explanation of why something doesn't work called an Accepted Solution? Who accepted it? Please update with the status of this...read more
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