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AdamVP
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Member since ‎Jan 9, 2019
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Adam Van Pelt

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AdamVP on November 18, 2019
Service Hub is *still* missing from the HubSpot mobile apps
It's almost the end of 2019 and I've been hearing for a year now that Service Hub integration with the HubSpot mobile apps was being worked on. My team uses Service Hub a ton. We have amassed nearly 15,000 tickets over the past year. Not being a read more
Reply Discussion Tickets
10 upvotes
4 Replies
Brandonbaker on September 17, 2018
Multiple Knowledge Bases
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) read more
Reply Idea Knowledge Base
764 upvotes
214 Replies
AdamVP
Member
January 09, 2019
Having the ability to have an external knowledge base (which we already have in HubSpot) plus an internal knowledge base for our support team would b...read more
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