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sambiermans
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barthoubn on May 15, 2019
Possibility to disable automatic association to deals
We have set up integration of Hubspot CRM with Gmail. If one of my colleagues emails a contact, this email is automatically associated with the last X open deals where this contact is connected to. For us this does not make sense at all. Let read more
Reply Idea Deals
131 upvotes
84 Replies
sambiermans
Member
March 03, 2020
Hi @Flora , Thank you for replying to this topic. I do not understand how HUBSPOT can be so slow and NOT customer orientated. Can we get a...read more
barthoubn on May 15, 2019
Possibility to disable automatic association to deals
We have set up integration of Hubspot CRM with Gmail. If one of my colleagues emails a contact, this email is automatically associated with the last X open deals where this contact is connected to. For us this does not make sense at all. Let read more
Reply Idea Deals
131 upvotes
84 Replies
sambiermans
Member
March 03, 2020
Hi @Flora , Thank you for replying to this topic. I do not understand how HUBSPOT can be so slow and NOT customer orientated. Can we get a...read more
barthoubn on May 15, 2019
Possibility to disable automatic association to deals
We have set up integration of Hubspot CRM with Gmail. If one of my colleagues emails a contact, this email is automatically associated with the last X open deals where this contact is connected to. For us this does not make sense at all. Let read more
Reply Idea Deals
131 upvotes
84 Replies
sambiermans
Member
March 03, 2020
Hi @Flora , Thank you for replying to this topic. I do not understand how HUBSPOT can be so slow and NOT customer orientated. Can we get a...read more
dbrown1 on July 25, 2019
Edit Automatic Association
It seems that for any Company that Tickets, Deals, Emails, are automatically associated with one another. This makes it difficult for our sales, service or billing teams working out of HubSpot to easily interact with our customers. For example, read more
Reply Idea Contacts & Companies
121 upvotes
30 Replies
sambiermans
Member
September 25, 2019
AYE
dbrown1 on July 25, 2019
Edit Automatic Association
It seems that for any Company that Tickets, Deals, Emails, are automatically associated with one another. This makes it difficult for our sales, service or billing teams working out of HubSpot to easily interact with our customers. For example, read more
Reply Idea Contacts & Companies
121 upvotes
30 Replies
sambiermans
Member
September 25, 2019
AYE
jamescooke on July 16, 2019
Default behaviour of Auto-Association of records
Between our Customer Success and Sales teams, vs our Support teams, quite often we have a couple of conversations that are fundamentally not related in progress with a customer. Currently, the default behaviour for Hubspot is to auto-associate read more
Reply Idea Contacts & Companies
41 upvotes
14 Replies
sambiermans
Member
September 24, 2019
Same as this issue and it is killing us!!!!!!!!!!!!!!!!!!!!!!!!!!!! https://community.hubspot.com/t5/HubSpot-Ideas/Possibility-to-disable-automatic...read more
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