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arthorburn
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Member since ‎May 22, 2018
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Andy Thorburn

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Champ on November 22, 2018
Enable Snippets in the Mobile App
I have received Feedback from our team has been that using the mobile app to log contact activity is not as effective as the desktop version as they do not have hte ability to add snippets (which we are currently using as form data seeing its not av read more
Reply Idea Contacts & Companies
37 upvotes
21 Replies
arthorburn
Member
January 24, 2019
To not have the ability to use snippets while having a live chat conversation on mobile is ludicrous. It's difficult to type messages on mobile so it...read more
quentinsolal on August 23, 2017
Attach anything other than a URL to a chat - ie image, file, gif, or emoji
Attach anything other than a URL. In some In some cases, we need to send an attachment, file, gif, pic or emoji
Reply Idea Conversations
43 upvotes
25 Replies
arthorburn
Member
November 27, 2018
They have added some features, however, there is no ability to attach screenshots/images. A workaround is to use the video feature but that does requ...read more
quentinsolal on August 23, 2017
Attach anything other than a URL to a chat - ie image, file, gif, or emoji
Attach anything other than a URL. In some In some cases, we need to send an attachment, file, gif, pic or emoji
Reply Idea Conversations
43 upvotes
25 Replies
arthorburn
Member
November 27, 2018
They have added some features, however, there is no ability to attach screenshots/images. A workaround is to use the video feature but that does requ...read more
arthorburn on October 09, 2018
Suppress Live Chat prompt once user has closed it.
While Hubspot is very vocal about putting customers and users first, there has been a clear oversight in the features of Live Chat. I have a situation where I've applied the same targetted message across multiple pages (using the Website URL read more
Reply Idea Conversations
14 upvotes
8 Replies
KateVertigo on April 19, 2017
Company overview of Messages Chat
We would really like an overview page of the chats currently and previously taking place on our website through the Hubspot Messages beta. In the event an employee steps into a meeting forgetting to go offline, it would be great for all available ch read more
Reply Idea Conversations
51 upvotes
15 Replies
arthorburn
Member
May 22, 2018
Hubspot, it's been 6 months since you've changed the status of this to In Planning . In that time you've released a different version of live chat a...read more
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