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zefazef
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Member since ‎May 15, 2018
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Guillaume Guersan

Responsable acquisition

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Snaedis on September 07, 2020
More flexible knowledge base design and layout, including custom HTML/CSS
There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm read more
Reply Idea Knowledge Base layout styling Template Design Templates
1003 upvotes
196 Replies
zefazef
Member
August 28, 2018
Hi, i've the same need as @MaApruveFintech !
simonsmith on June 07, 2018
Allow for private knowledge base articles
While we want most knowledge base articles to be public, there are some we want to keep private so that only our customer service representatives can view them. For example, a customer might ask a question that's sensitive, and we want to have an ar read more
Reply Idea Knowledge Base
118 upvotes
31 Replies
zefazef
Member
August 17, 2018
Hi, it's a great idea !
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