Profile

nmacdonald
Participant
Member since ‎May 4, 2018
Message
  • solutions
    0
  • Replies
    3
  • Upvotes Given
    3
  • Upvotes Received
    167
  • Ideas
    2

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Nolie MacDonald

This user hasn't created a bio yet. Edit your own profile here!

Activity

neutsler09 on July 24, 2018
Chat Availability Settings Should Apply to the Bot
I set my chat settings so that the chat launcher will hide outside of our business hours. Since I'm using a bot to greet and capture the name & email address of the person wishing to chat - my chat availability settings are being ignored. So I'm read more
Reply Idea Conversations
89 upvotes
34 Replies
nmacdonald
Participant
November 08, 2018
This has been a continual headache for us as well. Our only solution is to have sales staff manually set themselves as away when they leave for the d...read more
nmacdonald on July 27, 2018
Advancements to bot/chat
When in meeting automatically sets chat to away or busy Currently, we have a predicament with the handoff feature assigning to a specific person. At present time our sales staff must manually set themselves as away every time they are in a demo to read more
Reply Idea Conversations
31 upvotes
13 Replies
nmacdonald on May 04, 2018
Exclude internal emails on email analytics page results
I'm looking at our email overview results, https://app.hubspot.com/email/1821116/analyze/overview/emails , and I see that when set on all email types it also includes internal emails. I was hoping to be able to get an average open and ctr rate fo read more
Reply Idea Marketing Emails
136 upvotes
39 Replies
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.