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JoseGLS
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Member since ‎Mar 21, 2023
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José Antonio Herrera

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Solved
JoseGLS on June 06, 2023
Hi, We have an inbox connected that will create a Ticket when a contact sends us an email. It works except when a contact replies to an old email thread (before the inbox was connected). In that case, the inbox workflow won't create a ticket but read more
Participant
June 08, 2023
@HFisher7 Thank you for your answer. My interface for creating a custom property for contacts seems to be a bit different. After choosing "T...read more
Solved
JoseGLS on June 06, 2023
Hi, We have an inbox connected that will create a Ticket when a contact sends us an email. It works except when a contact replies to an old email thread (before the inbox was connected). In that case, the inbox workflow won't create a ticket but read more
Participant
June 08, 2023
@HFisher7 Thank you for your answer. My interface for creating a custom property for contacts seems to be a bit different. After choosing "T...read more
Solved
JoseGLS on March 21, 2023
Hi, We have connected our team inbox to automatically create a ticket when we receive an email from a specific inbox. Now, what we want is to create the ticket in a specific pipeline or another pipeline depending on whether the email (contact) read more
Participant
March 21, 2023
Thank you @karstenkoehler I will create a workflow and test it, and then accept the Solution
Solved
JoseGLS on March 21, 2023
Hi, We have connected our team inbox to automatically create a ticket when we receive an email from a specific inbox. Now, what we want is to create the ticket in a specific pipeline or another pipeline depending on whether the email (contact) read more
Participant
March 21, 2023
Thank you @karstenkoehler I will create a workflow and test it, and then accept the Solution
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