tZhou6

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tZhou6 on March 22, 2023

Is there a Knowledge base just for agents for better and quicker answer for the his/her customers?

Hi guys，I'm new to HubSpot. It seems the knowledge base function is just for customers right? I would like to know is there a Knowledge base just for agents for better and quicker answer for the his/her customers? If yes, in which version of HubSpot read more

Reply Discussion Free Knowledge Base Starter

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tZhou6

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March 24, 2023

Yes, I mean an internal knowledge base that agents can refer to. For example, if in a outbound saling call, the agent always just talks about the p...read more

tZhou6 on March 22, 2023

free/starter version for call transcription and view

Hi community, I would like to know if I use the free/starter version of Hubspot integrated with softphone tools such as Aircall or Justcall, is the call transcription available for me?

Reply Discussion Calling Free Starter

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tZhou6 on March 22, 2023

Is there a Knowledge base just for agents for better and quicker answer for the his/her customers?

Reply Discussion Free Knowledge Base Starter

1 upvote

3 Replies

tZhou6

Member

March 24, 2023

Yes, I mean an internal knowledge base that agents can refer to. For example, if in a outbound saling call, the agent always just talks about the p...read more

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