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CHagan-Howe
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Member since ‎Oct 19, 2022
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Christa Hagan-Howe

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williamwright on February 21, 2020
When a customer service agent handles a conversation from email, message or chat it would be nice to assign an issue category, so an agent can flag the conversation as: shipping issue, or missing account information. So within dashboards dire read more
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October 27, 2022
Would love to be able to tag (and report on tags!!).
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