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DSaunders99
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Member since ‎May 20, 2022
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Jaimem on March 05, 2021
Companies with multiple locations
Hello, It is something that I heard that there was a beta. but I can't find anything related. We find on many occasions that a company has 2 or XXX offices spread all over the world. In each of them different employees. It is something tha read more
Reply Idea Contacts & Companies
18 upvotes
8 Replies
DSaunders99
Member
July 26, 2022
Yes this would be excellent. We deal with companies with multiple locations all around the UK. We send out hardware to them and need to be able to se...read more
TWL on April 26, 2022
Pop-up Alerts Needed in Tickets and Company Objects
Who : Service Hub - Support tickets What is the goal? : To be alerted of important information before proceeding with a service. Added Value: Alert stakeholders of busniess critical infomation The Idea: We need warning messages read more
Reply Idea Activity Feed Contacts & Companies Tickets User Notifications
40 upvotes
14 Replies
DSaunders99
Member
July 26, 2022
Brilliant Idea! We use to have this feature in our old helpdesk system. You could set an alert at Contact, Location or Company level and this would ...read more
DSaunders99 on July 01, 2022
A better way to visualise workload for Teams and Agents
We have recently moved over to HubSpot from another helpdesk system. Our previous system had a very clear and easy way to see and navigate all teams and agents tickets. It was a explorer view that showed the counts of open or unassigned tickets at t read more
Reply Idea Tickets
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