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MSuarez6
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Member since ‎May 11, 2022
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Michael Suarez

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MSuarez6 on January 25, 2024
Average time to close conversations report
Hello, I want to understand if the average time to close conversations report only counts emails received directly into hubspot or sent emails? Situation 1: We have a general inbox that our team works from but sometimes they have to use their read more
Reply Discussion Conversations Reports
0 upvote
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williamwright on February 21, 2020
Issue Tagging on Conversations
When a customer service agent handles a conversation from email, message or chat it would be nice to assign an issue category, so an agent can flag the conversation as: shipping issue, or missing account information. So within dashboards dire read more
Reply Idea Conversations
222 upvotes
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MSuarez6
Member
October 03, 2023
Please!!! We really need to filter and report this!!!!!
Solved
MSuarez6 on May 11, 2022
Create task from property
Hi, I am trying to st up a workflow that creates tasks based on a property selection, For example, If X person selects a property, I would get an specific task. So each property would be tied to a task, however, I am trying to set this up as read more
Reply Discussion Professional
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