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SarahMayo1
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Member since ‎Mar 18, 2022
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SarahMayo1 on November 06, 2022
How to change bullets to emojis?
Does anyone know how to change the bullets in an unordered list to emojis? I can't figure out how to do it without a style sheet. I'm trying to set the bullets as 🖥 <ul style=" list-style-type: \1F5A5;"> just gets stripped out. Tha read more
Reply Discussion Enterprise
0 upvote
3 Replies
katie_cort on February 24, 2021
Add tags for tickets
Allow tickets to have a "tag" which users can easily search by to find relevant keywords without relying on the user to put in the ticket description or name. edit as of April 25th, 2023: Hey everyone! For those of you who were intereste read more
Reply Idea Tickets
109 upvotes
43 Replies
SarahMayo1
Participant
October 22, 2022
Any update on this??? Without tagging OR the ability to keyword search through replies on the ticket, it's impossible to go back and find older ticke...read more
mariejansen on September 21, 2020
Bulk Enroll More Than 50 Contacts in Sequences
I would like to ability to bulk enroll all 1,000 contacts in a sequence at once (or at least more than 50).
Reply Idea Sequences
109 upvotes
30 Replies
SarahMayo1
Participant
October 20, 2022
This limitation is insane. We need an automated way to be able to bulk enroll large lists of contacts into a sequence, even if it is throttled. For e...read more
Kgibson on March 20, 2019
Ticket and Contact tokens available in workflows for notifcations
Currently, there is an ability to use a contact based workflow to send a notification about a ticket being submitted, but it would lack information about the ticket. On the other hand, there is an ability to send a notification about a new ticket, b read more
Reply Idea Workflows
34 upvotes
15 Replies
SarahMayo1
Participant
September 23, 2022
YES! I just had to completely recreate a really complex ticket-based workflow as a contact-based workflow, as well as create some redundant pseudo-ti...read more
YiRui_Chua on February 18, 2021
Allowing ticket properties in contact workflow
Hi! Writing this for a customer here. When a ticket changes stages, there will be times when different emails need to be sent out to different stakeholders. Currently under ticket automation, we only allow emails to be send out to all contacts asso read more
Reply Idea Workflows
76 upvotes
18 Replies
SarahMayo1
Participant
September 23, 2022
This is my third company where I've implemented Hubspot over the last 5 years and in every context it's been a huge functionality gap that we can't e...read more
Shay on April 10, 2017
Multi level dependent fields
Migrated from legacy feedback forum with 169 votes. I'd like to have more than 1 level in the dependent fields in forms.
Reply Idea Forms
584 upvotes
211 Replies
SarahMayo1
Participant
September 21, 2022
Eagerly awaiting an update and progress on this feature!!!
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