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BBrown9
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Member since ‎Feb 15, 2022
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ThatChristinaG on August 19, 2021
Welcome to HubFans! (Introduce yourself here)
Welcome! We are so excited to welcome you to HubFans! This group is to help you connect with other advocates, learn from each other, and discover opportunities to highlight your knowledge of HubSpot. In this group, feel free to share yo read more
Reply Discussion
59 upvotes
442 Replies
BBrown9
Participant
April 12, 2022
Hello all, I'm Ben I'm 30 and a Service Desk Manager from a company called IAMTech in the northeast UK. Im looking to grow my small Service t...read more
Solved
BBrown9 on February 18, 2022
report to show open tickets per company
Hello, how can I create a report to show open tickets per company? e.g. company x has 5 open, company y has 4 open
Reply Discussion Professional Tickets
0 upvote
5 Replies
BBrown9
Participant
February 21, 2022
I have set it up like you said but the count of tickets doesn't add up, 33 is the total. I have also got 32 tickets with no company nam...read more
Solved
BBrown9 on February 18, 2022
report to show open tickets per company
Hello, how can I create a report to show open tickets per company? e.g. company x has 5 open, company y has 4 open
Reply Discussion Professional Tickets
0 upvote
5 Replies
BBrown9
Participant
February 21, 2022
I have set it up like you said but the count of tickets doesn't add up, 33 is the total. I have also got 32 tickets with no company nam...read more
Solved
BBrown9 on February 18, 2022
Making the Ticket Property: Priority mandatory
Hello, how can I make the Ticket Property: Priority mandatory?
Reply Discussion Professional
0 upvote
2 Replies
Solved
BBrown9 on February 16, 2022
2 ticket properties to calculate another property
Hello, Im trying to calculate the SLA for our tickets - I want to use 2 ticket properties to calculate another property e.g. SLA Impact SLA Urgency Add those two together to make another field show an option. e.g. if SLA Impact is 2 read more
Reply Discussion Professional Service
0 upvote
5 Replies
BBrown9
Participant
February 16, 2022
I think it's because I had them down as a dropdown - I thought it was possible to use a dropdown option and then use an internal value attached to ea...read more
Solved
BBrown9 on February 16, 2022
2 ticket properties to calculate another property
Hello, Im trying to calculate the SLA for our tickets - I want to use 2 ticket properties to calculate another property e.g. SLA Impact SLA Urgency Add those two together to make another field show an option. e.g. if SLA Impact is 2 read more
Reply Discussion Professional Service
0 upvote
5 Replies
BBrown9
Participant
February 16, 2022
I think it's because I had them down as a dropdown - I thought it was possible to use a dropdown option and then use an internal value attached to ea...read more
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