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SteveBauer
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williamwright on February 21, 2020
Issue Tagging on Conversations
When a customer service agent handles a conversation from email, message or chat it would be nice to assign an issue category, so an agent can flag the conversation as: shipping issue, or missing account information. So within dashboards dire read more
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SteveBauer
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January 06, 2022
Is there an alternative solution via add-on (3rd party?)
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