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BShelton
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Member since ‎Nov 19, 2021
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Brian Shelton

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AMendez1 on March 22, 2022
Form keeps overiding field values
Is there a way to prevent a form submission from overwriting exisiting contact field values when the lead that submits the form already exisits in our instance? Ex: Our "Lead Source Detail" field changes each time the same contact downloads an a read more
Reply Discussion
6 upvotes
4 Replies
BShelton
Participant
March 23, 2022
Similar issue here. We often email contacts and include forms within those messages. consequently, and by design, those emails get forwarded to othe...read more
jmadore on April 29, 2020
Stop appending form submissions via matching cookies by default.
It might be helpful for our customers to switch to a system for form submissions that deduplicates/updates existing properties on contact records via a matching email address, rather than a matching cookie. Right now, HubSpot deduplicates contacts read more
Reply Idea Forms
51 upvotes
4 Replies
BShelton
Participant
March 23, 2022
I am experiencing issues that this idea defines exactly. Are there any new solutions to this? We mass email existing contacts (customers and our ...read more
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