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Harrong
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Member since ‎Nov 11, 2021
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Harron Griffin

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Activity

ThiagoF on May 31, 2021
Permission to delete activities
Hello everyone, we are relative new to Hubspot, and we came from another CRMs software that are more "restricted" in allowing users to delete information. We know there is the option in Hubspot to restrict user permission to delete objects, like tic read more
Reply Idea Users & Teams & Permissions
84 upvotes
45 Replies
Harrong
Participant
December 05, 2023
Adding comment - We agree with the comments above. Thanks for considering this as a new feature.
LucaDelFiore on February 23, 2022
Customer Portal - Multiple Threads on Ticket
Add the ability to see all the threads related to a ticket in the customer portal. As is, if someone opens a new thread in a ticket, the previous thread disappears in the Customer Portal.
Reply Discussion
36 upvotes
8 Replies
Harrong
Participant
May 12, 2022
Has anyone identified a workaround for this? Presently for tickets with multiple conversations (more than one) I have: Targeted the original conver...read more
FCadiou on November 04, 2021
Customer portal at company level
Hello Gathering tickets at a company level is a must have. I mean if i have several customers part of the same company, they need to be able to see all the tickets. Not only those created by themselves Thanks read more
Reply Idea Knowledge Base Tickets
31 upvotes
10 Replies
Harrong
Participant
April 04, 2022
Also - Will your team please consider adding a field that specifies what contact submitted the ticket? This would allow customer portal users to see ...read more
FCadiou on November 04, 2021
Customer portal at company level
Hello Gathering tickets at a company level is a must have. I mean if i have several customers part of the same company, they need to be able to see all the tickets. Not only those created by themselves Thanks read more
Reply Idea Knowledge Base Tickets
31 upvotes
10 Replies
Harrong
Participant
April 04, 2022
Also - Will your team please consider adding a field that specifies what contact submitted the ticket? This would allow customer portal users to see ...read more
roisinkirby on October 20, 2016
Welcome to the Community - introduce yourself!
Welcome to the HubSpot Community! For a full list of current members of the Community team, check out Who's who on the HubSpot Community . This community has been designed for YOU the HubSpot customer to ask questions, find answers and e read more
Reply Discussion Announcement
77 upvotes
3008 Replies
Harrong
Participant
January 31, 2022
Hello HubSpot Community! I am a support desk manager for a rapidly growing software company. I am looking for informataion related to upcoming im...read more
katie_cort on February 24, 2021
Add tags for tickets
Allow tickets to have a "tag" which users can easily search by to find relevant keywords without relying on the user to put in the ticket description or name. edit as of April 25th, 2023: Hey everyone! For those of you who were intereste read more
Reply Idea Tickets
109 upvotes
43 Replies
Harrong
Participant
January 25, 2022
Voting this up! No additinal reasons to add to existing thread. Thanks for considering!
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