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CCourtland-Sm
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Member since ‎May 18, 2021
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Caroline Courtland-Smith

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CCourtland-Sm on October 19, 2021
**NEWBEE ALERT - Please help! Remove a customer as a member of KB
We have a customer who has signed up to our KB but the password and log in is not working. So far have tried: Reset password - no luck Resend registration email - no luck Filled out all details AGAIN on our end to re-register Only thi read more
Reply Discussion Professional
1 upvote
7 Replies
CCourtland-Sm
Member
October 22, 2021
Thanks, I would need telephone/remote guidance I am afraid as I still don't really understand. I will probably give up and find a workaround as this...read more
CCourtland-Sm on October 19, 2021
**NEWBEE ALERT - Please help! Remove a customer as a member of KB
We have a customer who has signed up to our KB but the password and log in is not working. So far have tried: Reset password - no luck Resend registration email - no luck Filled out all details AGAIN on our end to re-register Only thi read more
Reply Discussion Professional
1 upvote
7 Replies
CCourtland-Sm
Member
October 22, 2021
Thanks, I would need telephone/remote guidance I am afraid as I still don't really understand. I will probably give up and find a workaround as this...read more
CCourtland-Sm on October 19, 2021
**NEWBEE ALERT - Please help! Remove a customer as a member of KB
We have a customer who has signed up to our KB but the password and log in is not working. So far have tried: Reset password - no luck Resend registration email - no luck Filled out all details AGAIN on our end to re-register Only thi read more
Reply Discussion Professional
1 upvote
7 Replies
CCourtland-Sm
Member
October 22, 2021
Thanks, I would need telephone/remote guidance I am afraid as I still don't really understand. I will probably give up and find a workaround as this...read more
CCourtland-Sm on October 19, 2021
**NEWBEE ALERT - Please help! Remove a customer as a member of KB
We have a customer who has signed up to our KB but the password and log in is not working. So far have tried: Reset password - no luck Resend registration email - no luck Filled out all details AGAIN on our end to re-register Only thi read more
Reply Discussion Professional
1 upvote
7 Replies
CCourtland-Sm
Member
October 22, 2021
Thanks, I would need telephone/remote guidance I am afraid as I still don't really understand. I will probably give up and find a workaround as this...read more
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