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ashesintx
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Member since ‎Mar 18, 2021
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Ashley L

I love the Lord, my family, and coffee. I might be a workaholic, but I'm working on it!

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JessicaH on July 24, 2020
HubSpot "Aha-Moments"
Hello everyone, My name is Jess and I'm a Community Manager here at HubSpot. Every now and then it happens to me that I learn something about HubSpot and it feels like a moment of sudden insight, literally an aha-moment. read more
Reply Discussion
20 upvotes
40 Replies
ashesintx
Participant
February 28, 2022
Love this & had stumbled on this accidentially!! But your detail is super-helpful!
dleitch on September 20, 2018
Conversations - Closing Tickets
Closing tickets is inconsistent and very clunky. There are far to many screens and they are inconsistent in functionality. 1. If we edit the ticket and choose close at the top of that ticket edit screen, we are prompted to enter the resolution read more
Reply Idea Conversations Tickets
57 upvotes
22 Replies
ashesintx
Participant
January 10, 2022
It's available now, by the way, @SSharland Since I requested this some months back, they have now enabled the feature to close the ticket when...read more
dleitch on September 20, 2018
Conversations - Closing Tickets
Closing tickets is inconsistent and very clunky. There are far to many screens and they are inconsistent in functionality. 1. If we edit the ticket and choose close at the top of that ticket edit screen, we are prompted to enter the resolution read more
Reply Idea Conversations Tickets
57 upvotes
22 Replies
ashesintx
Participant
January 10, 2022
It's available now, by the way, @SSharland Since I requested this some months back, they have now enabled the feature to close the ticket when...read more
dleitch on September 20, 2018
Conversations - Closing Tickets
Closing tickets is inconsistent and very clunky. There are far to many screens and they are inconsistent in functionality. 1. If we edit the ticket and choose close at the top of that ticket edit screen, we are prompted to enter the resolution read more
Reply Idea Conversations Tickets
57 upvotes
22 Replies
ashesintx
Participant
January 10, 2022
It's available now, by the way, @SSharland Since I requested this some months back, they have now enabled the feature to close the ticket when...read more
dleitch on September 20, 2018
Conversations - Closing Tickets
Closing tickets is inconsistent and very clunky. There are far to many screens and they are inconsistent in functionality. 1. If we edit the ticket and choose close at the top of that ticket edit screen, we are prompted to enter the resolution read more
Reply Idea Conversations Tickets
57 upvotes
22 Replies
ashesintx
Participant
January 10, 2022
It's available now, by the way, @SSharland Since I requested this some months back, they have now enabled the feature to close the ticket when...read more
crodgers on August 30, 2019
Exporting Snippets
My company is making some changes to our value proposition. Since we use that in just about all forms of communication, I need to go through each and every asset to update them. My sales team uses hundreds of snippets, many of which mention our valu read more
Reply Idea Snippets & Templates
126 upvotes
31 Replies
ashesintx
Participant
July 14, 2021
Ditto LPowers; I agree!!
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