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FCadiou
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Member since ‎Mar 4, 2021
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  • Upvotes Received
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Fabrice Cadiou

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Activity

Johannakata on April 29, 2020
NPS analysis to Dashboard
I have a couple of NPS surveys set up in Hubspot and I am asked to provide analysis across the different NPS surveys to different teams. I am able to set up a Report which combines the NPS feedbacks received with filtering for certain Company o read more
Reply Idea Feedback Surveys
85 upvotes
21 Replies
FCadiou
Member
October 04, 2022
+1 Need to push the survey results to dashboards please ! Thanks
TDwebdev on January 10, 2022
Style option for Customer Portal templates
Hi, It would be nice if you make it possible to style the template in the next update. This is a frequently asked question from our customers! I think the functionality is fine for now 🙂
Reply Idea CMS Development Tools Integrations
21 upvotes
5 Replies
FCadiou
Member
March 23, 2022
yes like being able to add other properties to show the status or the priority of the ticket Thanks !
AEryorulmaz on March 05, 2022
Customer Portal Custom Fields
Thanks HS Team for launching the Customer Portal. I suggest letting Hubspot users( companies) selecting what properties should be visible on The Customer Portal assigned to their tickets. For example --> we have a custom property ( Ticket read more
Reply Idea Tickets
18 upvotes
7 Replies
FCadiou
Member
March 23, 2022
Must have ! It's a mess to keep the customer updated
joecarroll on January 16, 2021
GitHub integration, similar to the Jira one, for Service Hub
We use GitHub (and ZenHub, which is built on top of it) for our software development and its project managment. We would love to see a new integration that replicates the functionality of Service Hub's existing Jira integration. This should allow us read more
Reply Idea Integrations Tickets Workflows
26 upvotes
11 Replies
FCadiou
Member
February 15, 2022
More than needed here ! Because today, we replicate some hubspot ticket to github manually
FCadiou on February 10, 2022
Add columns to the customer portal view such as category or priority
Hello, It will be interesting to have the possibility to set which properties can be showed on the customer portal such as category or priority for example. Thanks !
Reply Idea Knowledge Base Tickets
54 upvotes
25 Replies
FCadiou on November 04, 2021
Customer portal at company level
Hello Gathering tickets at a company level is a must have. I mean if i have several customers part of the same company, they need to be able to see all the tickets. Not only those created by themselves Thanks read more
Reply Idea Knowledge Base Tickets
31 upvotes
10 Replies
FCadiou
Member
January 25, 2022
My customers are really pushing and requesting this feature !
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