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chays77
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LollipopRob on March 28, 2019
Conversations Contacts Original Source = Offline... Why?
Hi, I'm a bit confused as to why contacts added to HubSpot via the Conversations Chat are set as 'Offline Source' for their original source We used to use Drift which integrated with HubSpot's tracking cookie to get the source of the contact - see read more
Reply Idea Conversations
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chays77
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February 02, 2021
Also agree. Chat should be an Online Source and should use Paid Search, Organic, etc as the lead source.
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