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CWines
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Member since ‎Jan 28, 2021
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  • Replies
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  • Upvotes Given
    40
  • Upvotes Received
    12
  • Ideas
    3

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Christine Wines

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Activity

claw on December 02, 2018
It will be nice if there's an option to export KB articles 🙂 As we do have the option to do so in website pages, landing pages and blogs.
212 upvotes
58 Replies
Participant
September 12, 2023
CSV is not helpful, I need the article text. REceiving the HTML text is not helpful at all.
CWines on May 12, 2022
If I create a ticket from a conversation, I want the comments I make on that conversation to appear in the ticket. They often include vital process information on the steps I take to close a conversation.
0 upvote
3 Replies
Participant
October 10, 2022
isn't this already an idea? @kvlschaefer ????
CWines on August 23, 2022
I would like to link tickets together. In my case, we have five pipelines, with fiver different teams managing the work. From time to time, these tickets need to be transferred to a pipeline to complete the scope of the work request. This is es read more
0 upvote
0 Reply
CWines on August 17, 2022
EX: I want to create a company property "SPONSOR" that designates associated contacts with that company as the input for SPONSOR. So John, Mary, Joe, and Melinda are all associated with Company X, I then want the ability to go into Company X and sel read more
0 upvote
0 Reply
CWines on May 13, 2022
If I create a ticket from a conversation, I want the comments I make on that conversation to appear in the ticket. They often include vital process information on the steps I take to close a conversation.
12 upvotes
4 Replies
CWines on May 12, 2022
If I create a ticket from a conversation, I want the comments I make on that conversation to appear in the ticket. They often include vital process information on the steps I take to close a conversation.
0 upvote
3 Replies
Participant
October 10, 2022
isn't this already an idea? @kvlschaefer ????
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