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SaWells
Contributor | Platinum Partner
Contributor | Platinum Partner
Member since ‎Jan 22, 2021
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    5
  • Upvotes Given
    56
  • Upvotes Received
    28
  • Ideas
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Sarah Wells

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Bob2245 on February 15, 2022
Custom Objects: Associated Records as a property
Update 14-12-2023: These have been available for a while as columns that can be added in a view, and they will show a clickable record name if there's 1 association, or "X <objectnames>" if there's more than 1, and you can click to get read more
Reply Idea Custom Objects
11 upvotes
5 Replies
SaWells
Contributor | Platinum Partner
May 06, 2022
Agreed, this is necessary and should be easy to implement since it's available on Standard Objects.
DigitaWeb on July 19, 2019
Assign a ticket to a team instead of specific user
When it comes to a ticket / contact request, being able to assign it to a team will allow several people to be notified so that a persion immediately available can respond quickly. This would also allow to manage different teams with specific ar read more
Reply Idea Tickets
66 upvotes
15 Replies
SaWells
Contributor | Platinum Partner
April 05, 2022
This is absolutely needed along with Agent Status's that can be pulled into Workflows for re-assignment when they are OOO.
FPacelli on March 30, 2021
Default call & meeting types
It would be nice to have the possibility to set the call & meeting types by default when you log an activity so that the sales team doesn't have to do it manually every time.
Reply Idea Meetings
5 upvotes
1 Reply
SaWells
Contributor | Platinum Partner
April 03, 2022
Agreed, found this idea also stating the same. https://community.hubspot.com/t5/HubSpot-Ideas/Set-default-Call-type-for-calls/idi-p/383542
BryceChee on September 02, 2021
How do all of you manage multiple Problem and Incident tickets via Service hub?
I wasn't sure if Hubspot was going to build this so I wanted to get the brains of all of y'all: I wanted a way to link multiple incident tickets to one problem ticket, so I can reply more effectively to multiple users. Similar to the idea of pare read more
Reply Discussion Tickets
3 upvotes
7 Replies
SaWells
Contributor | Platinum Partner
March 31, 2022
Is HubSpot looking at making this a feature? We have a Client moving over from SalesForce and heavily relied on Parent/Child Tickets.
ThatChristinaG on August 19, 2021
Welcome to HubFans! (Introduce yourself here)
Welcome! We are so excited to welcome you to HubFans! This group is to help you connect with other advocates, learn from each other, and discover opportunities to highlight your knowledge of HubSpot. In this group, feel free to share yo read more
Reply Discussion
59 upvotes
441 Replies
SaWells
Contributor | Platinum Partner
March 17, 2022
Hi everyone, glad to be here! My name is Sarah, I have worked with HubSpot since 2018. A little over a year ago, I started working for House of Reven...read more
Shay on April 10, 2017
Multi level dependent fields
Migrated from legacy feedback forum with 169 votes. I'd like to have more than 1 level in the dependent fields in forms.
Reply Idea Forms
583 upvotes
210 Replies
SaWells
Contributor | Platinum Partner
March 16, 2022
This is much needed!! Any status update on this?
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