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AVO
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Member since ‎Jan 8, 2021
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Alexander Olkov

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Activity

PatrickEng on December 05, 2018
Add a Message Delay Option for Bots (like Workflow Delays)
We've recently begun venturing into the bot-space and are wondering if HubSpot is working on an additional Bot action for delaying messages. I know that we can do message delays in the Settings tab, but that feels very restricting. It would be aweso read more
Reply Idea Conversations
113 upvotes
41 Replies
AVO
Member
April 26, 2021
This is definitely a needed feature!
MZ1 on May 21, 2020
Limiting # of Chats While Active
It would be wonderful to be able to limit the number of chats a person can have on the go at one time. (ie. set a maximum number of chats per user.) Our team, in particular, is small and has other things on the go while on chats, but we have a high read more
Reply Idea Conversations
64 upvotes
28 Replies
AVO
Member
February 09, 2021
This is a great idea. I'd love to have a setting that each agent could change according to the needs: if a current chat is easy to handle or is comin...read more
mandlerm on March 15, 2019
Paste into chat
Pasting a screenshot into the chat window is a huge way of how we help our customers. I'd really love to see that ability added. Attaching a file or linking to a document adds unnecessary steps that make it harder for our support team to provide t read more
Reply Idea Conversations
31 upvotes
18 Replies
AVO
Member
January 26, 2021
I'm trying to paste it (from the clipboard) in the chat reply both in Vivaldi and Firefox, and it just doesn't work. In the email messages it works. ...read more
bellawu on April 06, 2017
Folders to organize Workflows
Similar to the new folders to organize contact list, the same organization for workflows is needed. Many of my workflows automate specific campaigns or simple administrative tasks. Many of them are related or unrelated in someway. I would love a read more
Reply Idea Workflows
588 upvotes
109 Replies
AVO
Member
January 08, 2021
Sub-folders would be great
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