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sks
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Member since ‎Jul 9, 2020
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Steve Sinha

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sks on October 25, 2020
Currently, in order to adjust the Ticket Pipeline or Status of a ticket automatically created by a form submission, one needs to jump outside of the Form editor and dig deep into the associated Conversations Inbox's settings for that form's connecti read more
1 upvote
0 Reply
bchua on June 24, 2020
There are execution times for entire workflows right now, but it would be helpful to have execution times for each individual action in the workflow which can be customized based on the action itself. This could be useful in a use case where we read more
2 upvotes
3 Replies
sks
Member
October 24, 2020
Concur. For us, if someone signs up for something at 2am, we want to send them an immediate acknowledgement. But it we then have a 3 day delay befo...read more
KarthikC on January 06, 2020
title. recently smart rules were added for marketing email subject lines. it would be great if the same can be done for the preview text.
14 upvotes
2 Replies
sks
Member
October 24, 2020
Yes, specifically, tie subject lines and preview text together and have each smart rule affect the pair.
sks on October 24, 2020
Right now, Smart Rules are tied to either list membership or Lifecycle stage. We frequently end up creating Active Lists just to hold one-off boolean logic we wish to apply to a piece of Automated Email content. This seems like it should not be n read more
2 upvotes
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