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Nigeldb
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Member since ‎Dec 7, 2016
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  • solutions
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  • Replies
    8
  • Upvotes Given
    9
  • Upvotes Received
    99
  • Ideas
    1

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Nigeldb on April 14, 2020
Edit center part of Deal Details
Hi All, Is there a way to place the "Deal Description" as a tab in the centre pane of the Deal Details screen. The existing tabs are Activity Notes Emails Calls Tasks I find deals often have relatively long descriptions and keeping them read more
Reply Discussion
1 upvote
2 Replies
Nigeldb
Contributor
April 16, 2020
Yup, that will work. Thank you.
Solved
Nigeldb on April 14, 2020
Edit center part of Deal Details
Hi All, Is there a way to place the "Deal Description" as a tab in the centre pane of the Deal Details screen. The existing tabs are Activity Notes Emails Calls Tasks I find deals often have relatively long descriptions and keeping them read more
Reply Discussion
1 upvote
2 Replies
Nigeldb
Contributor
April 16, 2020
Yup, that will work. Thank you.
snedyavila on July 04, 2018
Automatically reopen closed tickets when they receive a reply from the customer
*Submitting on behalf of customer* Tickets are a great way of managing customer support/services. However, it would be helpful to allow for the automatic reopening of closed tickets that receive a reply from the customer. Currently when a ti read more
Reply Idea Tickets
92 upvotes
32 Replies
Nigeldb
Contributor
July 21, 2019
Really disappointed that this is not in Starter as well. This is core functionality and yet Hubspot requires a minimum subscription of $540 per m...read more
bsmith5791 on March 08, 2019
Print ticket Information directly from the ticket record in HubSpot
Would like to have a printable version of a ticket that includes properties on "About this ticket". Currently the only option is exporting ticket information to a speadsheet to print, but that is not very viewer friendly.
Reply Idea Tickets
71 upvotes
35 Replies
Nigeldb
Contributor
June 13, 2019
Agreed, sometimes we need to load the information in a ticket as an authorisation for an order. Would be very useful to print a ticket (as pdf)
jayh on September 17, 2018
Bulk download email attachments
Currently have to download an email's attachments one-by-one inside the CRM. This takes a long time - especially on the support side where there are multiple images or documents attached - and would be much more efficient if all email attachments co read more
Reply Idea Conversations
132 upvotes
39 Replies
Nigeldb
Contributor
June 12, 2019
Oh definitely. We have the same problem as hartdesign, multiple attachments in each support ticket and a three-step process to download each one. ...read more
IgniteMarketing on April 18, 2017
Stop contacts being added automatically after sending Gmail email
Hi guys I'm using the Gmail integration and love all the features EXCEPT the one that automatically creates a new contact within HubSpot CRM everytime I send an email to anyone not yet in the CRM from my Gmail account. Is there a way to swit read more
Reply Idea
43 upvotes
74 Replies
Nigeldb
Contributor
September 07, 2018
Dear all, please take a look at Outlook Plug-in - Ignore email address so that a CONTACT is not created in the Ideas Forum at https://communi...read more
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