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liberworm
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Member since ‎Mar 19, 2020
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  • Upvotes Given
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  • Upvotes Received
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liberworm on April 17, 2024
Workspaces: Help Desk Access
I was very excited to see the new Help Desk feature then I got into using it. The very first thing I tried to led to, what is in my opinion, a major issue related to the default views and users with paid service seats. The current default views are read more
Reply Idea Tickets
1 upvote
0 Reply
JessicaReed on September 23, 2019
Create folders within 'attachments' section to easier manage documentation.
I am wondering if there is a way to upload the 'attachments' on a contacts page to be in folders instead of just uploading into a bit of an unorganised mess. If that makes sense. For example with recruitment purposes, if we could create a 'C read more
Reply Idea Contacts & Companies
190 upvotes
103 Replies
liberworm
Contributor
March 11, 2024
I am getting an error trying to access the google form.
cweimert on January 21, 2021
Increase maximum file size upload to file manager
Hi there, Currently the file manager has an arbitrary limit of the maximum file size that can be successfully uploaded into HubSpot. This is a major restriction, especially in todays world, when wanting to upload webinars, videos etc. It would read more
Reply Idea File Manager
9 upvotes
2 Replies
liberworm
Contributor
July 06, 2023
I agree. We don't even see an error if the file size is too large, the email sends with no attachment. Causes a lot of frustration and confusion.
CThame on July 05, 2023
Hide Pipelines that a user doesn't have access to
Need to hide from the pipeline dropdowns pipelines that the user does not have access to. This is for the web site as well as the outlook plug-in
Reply Idea Deals
9 upvotes
3 Replies
liberworm
Contributor
July 06, 2023
Absolutely needed! Also - can the pipelines please be in alphabetical order in the drop down menus?
MStewart6 on July 07, 2022
Logging Meeting Link on Original Object
We had an instance where an email was created on a ticket and the 'Insert proposed times' feature was used. The meeting was logged on the contact but not associated with the ticket the email was created on. It would be better if the meeting was auto read more
Reply Idea Tickets
1 upvote
1 Reply
liberworm
Contributor
April 13, 2023
It is very surprising that this is not a standard function. If ServiceHub is meant to function as a ticketing system that can track all details relat...read more
liberworm on November 22, 2020
User Audit / Report or Export
It would be very helpful to be able to export a users lists along with what teams they are on, their roles and/or permissions. In order to do a user audit now I have to look at each user separately and create a spreadsheet by hand. Not the most eff read more
Reply Idea Users & Teams & Permissions
4 upvotes
17 Replies
liberworm
Contributor
January 27, 2023
Happy to participate
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