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jlariccia
HubSpot Employee
HubSpot Employee
Member since ‎Jan 27, 2020
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  • Upvotes Given
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  • Upvotes Received
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Jillian LaRiccia

HubSpot employee since January 2020

Activity

jjokinen on November 03, 2020
Set default Call type for calls
Hi, It would be great if an admin or individual users could set a default Call type for all calls. It's extra manual work e.g. for a sales representative to choose the Call type 'Sales' for a sales call every time they call. Instead, a default C read more
Reply Idea Calling
16 upvotes
9 Replies
jlariccia
HubSpot Employee
May 11, 2022
Hi team! As a support specialist - I know customers would be glad to have this option. Allowing the feature to select default call outcomes, and type...read more
mrprice on August 24, 2020
Hyperlink Custom Property
It would be great if there was a custom property that could display a hyperlink like the one you see in All Deals table view. The ability to configure the displayed text, the URL, and whether or not to open the link in the current or a new window wo read more
Reply Idea Deals
93 upvotes
31 Replies
jlariccia
HubSpot Employee
April 14, 2022
As a HubSpot Customer Support Specialist, I've had customers request this feature. It'd be highly beneifical to have this capability. Thank you team!...read more
mfinocchiaro on March 03, 2017
Tracking Documents from File Manager
We have software data sheets in the File Manager that we link to on our site for customer download. We need to have the ability to track how many times these pdfs are downloaded for viewing, as well as being able to see what web pages these linked d read more
Reply Idea File Manager
553 upvotes
155 Replies
jlariccia
HubSpot Employee
April 14, 2022
I have customers who have requested this, so it'd be beneficial to add this feature. Thank you team! 🙂
mariahedges on July 25, 2018
Private or hidden communication subscription type
It would be useful if it were possible to set up a subscription preference type which is private or could be hidden from everyone. For example this could be used for an internal employee newsletter who would have a subscription category that read more
Reply Idea Contacts & Companies Marketing Emails
311 upvotes
110 Replies
jlariccia
HubSpot Employee
April 12, 2022
Hi team, it would be beneficial to offer this capability to our customers. Thank you! 🙂
swarnendu_D on April 14, 2020
block free email providers in chatbot
Similar to forms, it would be a good if we have the block free email providers feature in chatflows too. Even when we ask for work email ID, we end up getting a lot of gmails and personal IDs.
Reply Idea Conversations
29 upvotes
3 Replies
jlariccia
HubSpot Employee
April 06, 2022
Hi team! I've had a few customers ask for this feature, it'd be highly beneficial to implement this. Thank you! 🙂
CRiley on March 30, 2021
Restrict users from viewing certain properties
Would like to see the ability to restrict users from viewing properties, in a similar way that you can restrict the edit access of properties to specific users and teams. This would give more flexibility to custom fields, and hide team specific read more
Reply Idea Contacts & Companies Properties
266 upvotes
51 Replies
jlariccia
HubSpot Employee
April 01, 2022
This is wonderful news, I know many of our customers have been wanting this. Thank you team! 🙂
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