Profile

cscheible
Participant
Member since ‎Dec 12, 2019
Message
  • solutions
    0
  • Replies
    2
  • Upvotes Given
    5
  • Upvotes Received
    2
  • Ideas
    0

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Carol Scheible

This user hasn't created a bio yet. Edit your own profile here!

Activity

susanmartin2006 on August 06, 2020
Print view for Ticket
HubSpot REALLY needs a "print view" setup for Ticket. This would REALLY help for equipment that's dropped off for repair - print the ticket to match with the equipment!
Reply Idea Tickets
30 upvotes
16 Replies
cscheible
Participant
January 21, 2021
We have this annual audit where I have to print out about 25 tickets in their entirety. I have no idea how to do this with Hubspot. It was really...read more
Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
Reply Idea Conversations Tickets
260 upvotes
82 Replies
cscheible
Participant
July 01, 2020
Posting this again in case the last two commenters did not see it. $5 a month is totally worth not having to log in after hours and log an email. ...read more
SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
249 upvotes
110 Replies
cscheible
Participant
April 16, 2020
If you do add this feature, make sure that the feedback questions do not cover up the answer. I was on a chat with another company, and was multitas...read more
bsmith5791 on March 08, 2019
Print ticket Information directly from the ticket record in HubSpot
Would like to have a printable version of a ticket that includes properties on "About this ticket". Currently the only option is exporting ticket information to a speadsheet to print, but that is not very viewer friendly.
Reply Idea Tickets
71 upvotes
35 Replies
cscheible
Participant
April 06, 2020
We need this for our annual audit. We have to send pdf's of some tickets to auditors, how can we do this?
Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
Reply Idea Conversations Tickets
260 upvotes
82 Replies
cscheible
Participant
July 01, 2020
Posting this again in case the last two commenters did not see it. $5 a month is totally worth not having to log in after hours and log an email. ...read more
SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
249 upvotes
110 Replies
cscheible
Participant
April 16, 2020
If you do add this feature, make sure that the feedback questions do not cover up the answer. I was on a chat with another company, and was multitas...read more
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.