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Brittany-RG
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Member since ‎Oct 1, 2019
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  • Upvotes Given
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  • Upvotes Received
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Brittany Smith

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Activity

AJLaPorte_diagr on October 10, 2017
Create a connector for Google DataStudio
You should create a connector for use with Google's DataStudio Application. This would help us create a more robust report for our users and we can leverage the statistics that HubSpot provides. Currently, other services like Databox can connect to read more
Reply Idea Integrations Marketing Reporting
356 upvotes
90 Replies
Brittany-RG
Contributor
August 18, 2020
This would help so much. Following.
Brittany-RG on July 23, 2020
Ability to filter a report on service tickets by the associated company
Need the ability to filter a report on service tickets by associated company. This is not an option in reporting now. Though, the association does exist within a table view export of service tickets, so reporting on this can only currently be achiev read more
Reply Idea Sales Reporting Tickets
2 upvotes
1 Reply
virginiam on November 07, 2017
Calculate and Report on the Time between Two Properties
I would like to create a custom report where i can see how much time my contacts spend in each stage of their Contact Lifecycle. I am looking for something much like the "time in deal stage" available for deals. I know that hubspot has the read more
Reply Idea Contacts & Companies Sales Reporting
539 upvotes
181 Replies
Brittany-RG
Contributor
June 10, 2020
Following. Great idea.
gotmike on June 05, 2017
Allow Contacts to have Deal Roles
When we have multiple contacts on a specific deal in the CRM, it would be great to assign roles to each. This could be a standard "deal role" dropdown field/property. So I can pick "Champion" or "Decision Maker" or whatever. Or if you are deal read more
Reply Idea Contacts & Companies Deals
69 upvotes
31 Replies
Brittany-RG
Contributor
May 21, 2020
We really need this. We have many deals within a large company and the contacts cross over so it is a major painpoint.
Kait on July 10, 2019
Contacts I'm Following
I have started to follow a random selection of contacts/companies to track updates/lifecycle stages for a variety of reasons. There is currently nowhere to review a list of contacts that are being followed and no way to filter these contacts to an a read more
Reply Idea Contacts & Companies
63 upvotes
15 Replies
Brittany-RG
Contributor
May 07, 2020
Yeah, this is a must. Following thread for updates.
Solved
PedroRodrigues on February 21, 2020
Service SLA and ITSM
How can I set deadlines automaticaly based on the creation date of a ticket depending on the ticket service type, priority, customer and schedule (Work days only). We need to provide our team visibility of our SLAs for each customer to guarantee read more
Reply Discussion Tickets
26 upvotes
19 Replies
Brittany-RG
Contributor
April 28, 2020
Thanks for the reply @darynsmith . That is helpful and much appreciated. Though, our biggest struggle now is that we use business hours for SLAs an...read more
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