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LRogers
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Member since ‎Jul 29, 2019
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Lisa Rogers

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lindsayroseryan on February 16, 2018
Log visitors IP address immediately in chat
Other messaging tools capture the end user's IP address immediately when they initiate a conversation with a representative. This is a valuable piece of information the ensures that the customer has the best experience possible. There are read more
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95 upvotes
44 Replies
LRogers
Member
August 27, 2021
Is there an update on this? It's been over a year since the last update and that comment seemed to indicate the change was coming much sooner than no...read more
rkimmerling on January 02, 2020
Block User from Chat
The chat function is a great way to allow our website visitors to get in touch with us quickly and conveniently, but it is also a tool that can be abused by the few mal-intentioned indivuals we see on our sites. Whether they believe the individual t read more
Reply Idea Conversations
92 upvotes
39 Replies
LRogers
Member
July 20, 2021
Is there a further update to this? IP tracking and filtering would be very valuable and the last update is from December 2020.
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