Hello, we have added contact information and companies to HubSpot. Every time we receive a new email, the email address is always automatically saved to our contacts, even though we don't want them to be saved to our list. How can I remove this?

My templates disappeared but others I work with say they can see mine. How can I get them back?

Hi, I have three different email adresses associated to my personal office365 account and cannot figure out how to connect them all to HubSpot so I can use a specific one for 1:1 and in sequences. Since they are part of the same account I en read more

Hi all, I am newbie to HubSpot although I've used many CRM's in my time. In the past I've been a user of the system, but in my current role, I'm the one setting it up! I have connected my email account to HubSpot and all my outgoing emails are lo read more

Hey there, We have a customer who has different alias that he sent from within the same CRM. We want to have a list based on what customer they sent with a specific email adress. I can't seem to find in workflows, so was wonder if anyone has did th read more

Recently, my outlook calendar was disconnected. I didn't notice it until a contact warned me about not being able to schedule an appointment through the meetings tool. I have no clue as to the reason for the desynchronization. My doubt: is it possib read more

If I've created a sequence and some of the contacts have bounced, what is the best way to change the email address and re-enroll them?

Hi there! I was not sure if I should post this here or in Integrations so just going with here. 🙂 Our Sales team recently updated their meeting types and we are in the process of updating all of our meeings from the past two years to reflect the read more

Hello! I'm wondering if opening a document counts towards a click rate. To me, since you have to click the link it should be a click rate. We are seeing that documents are being opened, but the click rate does not go up. For example: We had 13 read more