I am trying to enroll contacts in a sequence and it's not letting me. I've tried different contacts and it doesn't change anything. I have not touched anything in my settings since sequences used to work for me. How can I fix this?

Is there a way to create an if/then field in a sequence that gives a text output? So if a certain field on the company = X then output "Text A", but if the field = Y then output "Text B" in the body of the email. Thanks in advance.

We receive leads via a form submission on our website. When our Sales team responds, the first email they use to reach out is from a Sequence. Which enrolls the lead in that sequence. They do it using the Sales Extension in Gmail. Is it a better p read more

I am responsible for starting and sending sequences, but need to show them sent from a co-workers email address. Is there a way to send a sequence email on behalf of another email address?

Hi! I'm just starting to use Sequences for B2B sales. I will be using links in my emails and I want to know what the best way to track these links are. Typically when done individually, I create a unique link with the prospects email address. Howeve read more

Is there a way to opt out a contact from receiving only 1-1 email/emails through sequences? We have a True/False property at the account level that our AEs use to indicate to BDRs whether they can engage with this account. I would like to prohibit B read more

Hi, I can see the leads enrolled in a sequence that booked a meeting (the sequence performance and analytics view). I would like to create a list with those leads or at least export them. How can I do that?

I lead a field sales team and the first step in our process after talking with a prospect is enrolling them in a sequence and having them respond to our email while we're in their office to ensure that all future emails we send them end up in their read more

Hi we're attempting to turn off open tracking for our email sequences as they have impaired our email deliverability substantially with new email server updates. While we turned off one-on-one tracking there was a note that said this does not appl read more

If my first workflow enrolls contact A in Sequence 1 and my 2nd workflow tries to enroll contact A in Sequence 2, will it just not do it b/c you cannot enroll one person in more than one sequence? Or will it enroll them when they are no longer in an read more

Hi, Is it possible to have an html editor for sales email sequences? I'm trying a sequence where there is one personalization token for a video thumbnail and one for video link. I want in the sequence email to have the thumbail and the v read more

Hello! We have created additional email accounts for our BDR team and would like to connect them to their hubspot account so they can send email from these domains. How should our users add these second email addresses to their accounts?