Sales Email

hludwig
Member

Deactivating an email that does not need HubSpot

SOLVE

I am having an issue where I only need HubSpot to track ONE of my outlook emails for leads. When I am using my other email that DOES NOT need to be tracked by HubSpot it still pops up. I NEVER connected this email so why does HubSpot want to track it? Other than removing the bcc from sending an email out of that account how do I remove HubSpot from picking up that email everytime?

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SNigam
Solution
Key Advisor

Deactivating an email that does not need HubSpot

SOLVE

Hello @hludwig ,

 

In HubSpot we have setting to mention email or domain to stop logging you can refer to this knowledgebase - click here

 

I hope this will help you.

 

Thank you

Shubham Nigam

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1 Reply 1
SNigam
Solution
Key Advisor

Deactivating an email that does not need HubSpot

SOLVE

Hello @hludwig ,

 

In HubSpot we have setting to mention email or domain to stop logging you can refer to this knowledgebase - click here

 

I hope this will help you.

 

Thank you

Shubham Nigam