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Solved
Kaluginbill on March 28, 2024
I have a client with a Shopify website. Using HubSpot forms, we created "request consultation" forms and embedded the forms into their Shopify website and integrated Shopify with HubSpot using the Marketplace App. However, all contacts, no read more
0 upvote
3 Replies
Accepted Solution
Participant
March 29, 2024 11:05
I was able to resolve this issue by: Integrating the Shopify marketplace app with HubSpot Embedding the HubSpot code in the Shopify theme header ...read more
Solved
MRagosta on March 21, 2024
Hello hubspot community, I am writing to ask for advice. I am using the customer journey report to understand the various touchpoints that led to deal conversions. I am specifically analyzing forms, however I want to understand if they are forms tha read more
0 upvote
2 Replies
Accepted Solution
Most Valuable Member | Elite Partner
March 23, 2024 08:31
Happy to help @PamCotton , to clarify @MRagosta in order to build custom reports it would require a pro or enterprise subscription, it's not possi...read more
Solved
username001765 on February 22, 2024
Can data be redirected from one site to another after a domain name change?
0 upvote
3 Replies
Accepted Solution
Most Valuable Member | Elite Partner
February 22, 2024 19:09
Hi @username001765 unfortunately it's not possible to recover data from website analytics if advanced tracking wasn't activated for the domain duri...read more
Solved
HAdamson on January 25, 2024
I am looking for instructions on how to create the following reports: Initiation-to-close time = when we make first contact with a lead until we close a deal Meeting Acceptance Rates. Deal Win-Loss Ratio. Our deal stages are all set read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 25, 2024 14:21
Hi @HAdamson , In the free version, you're limited to the report library: https://knowledge.hubspot.com/reports/use-a-report-from-the-report-...read more
Solved
SMurdock5 on December 08, 2023
I would like to disable all IP tracking for customers who view our form. Sometimes we submit forms for clients from other computers, and I don't want the new contact information to overwrite the information of another contact that we submitted using read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
December 08, 2023 12:35
Hi @SMurdock5 , In the settings tab of the form editor, there is a toggle "Always create contact for new email address". Enable it and contact...read more
Solved
KKaur7 on December 02, 2023
What is considered a good email open rate in percentage?
1 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
December 02, 2023 04:08
Hi @KKaur7 , Mailchimp has benchmarks and data by industry for comparison: https://mailchimp.com/resources/email-marketing-benchmarks/ ...read more
Solved
MRagosta on November 21, 2023
Hi Hb community, i need your help. I would like to analyze the total form submission came from social media (not the contacts create from social but the nember of submission). I created a report using "number of unique submissions" filtered by ori read more
1 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
November 21, 2023 05:42
Hi @MRagosta , It looks like you're using the free CRM, creating the exact report you're looking for requires a Professional subscription. ...read more
Solved
MCare on November 08, 2023
Could someone provide me with a simple explanation of what the email content ID is and can be used for vs. the internal hubspot id. I know the internal hubspot ID is generated when an email is sent. My client is confused and i'm trying to help them read more
0 upvote
5 Replies
Accepted Solution
Top Contributor
November 08, 2023 17:30
Hi @MCare - Stick with me on this one. 😅 I know why they seem like they should be the same but, they serve two different purposes: Content ...read more
Solved
EDemirsar on October 18, 2023
Hello Community, I do have one question about the tracking; Once we send our website link through SMS is it possible for us to make matching at the user detail overview that the users came from that sms link Thank you
0 upvote
4 Replies
Accepted Solution
Key Advisor | Partner
October 18, 2023 12:16
Hey @EDemirsar not automatically, source tracking is done through what is called UTM parameters . Most links such as social media or email automat...read more
DVetriak on September 20, 2023
Greetings! I need some help with my problem. I created two embedded forms in Hubspot and put them to my Web Server through the footer on my WordPress panel. All forms are working fine, and leads are going to the Contacts as they should be. But for s read more
1 upvote
4 Replies
Community Manager
November 03, 2023 13:14
Thanks for commenting @BPolarczyk ! Are you still experiencing the error @DVetriak ? Apologies for the delay here! Something that I'v...read more
Solved
JCruz83 on June 30, 2023
When I look at the Ativity feed I only see a couple of the interactions that have actually happened in the last couple of weeks. This is what I currently see, no filters have been applied: But as you can see below I have had way more acti read more
0 upvote
1 Reply
Accepted Solution
Key Advisor
July 01, 2023 02:30
Hi @JCruz83 The "activity feed" you are looking at in the first screenshot, is only tracking/showing sales email activities, as explained in...read more
Akbartus on June 02, 2023
Hello! I am new to HubSpot and wanted to know if it is possible to track different users activities , who are signed in under single login and password? Example: We have scientists login page. A scientist can login using the same login and pass read more
0 upvote
2 Replies
Member
June 09, 2023 13:12
Thank you for the detailed response, this helps.
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