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Solved
Newbie on December 12, 2016
Hi! I am new to HS and have realised that HS sends me a notification on all clicks I make to any email I send out. Quite unfomratuately, it registers my email views also under the receipents email address. Therfore, I have multiple notifications on read more
3 upvotes
12 Replies
Accepted Solution
HubSpot Employee
December 20, 2016 08:32
Hi @Newbie , It is rare (almost impossible) for iPhones to maintain the same IP address over an extended period of time. One reason for t...read more
Solved
Ascar on December 04, 2016
I used several tracking tools - Readnotify and ContactMonkey are some of them. One of the main problems with these applications is that whenever you refer to a tracked email you sent to a customer in the past - open it to check something etc. - th read more
2 upvotes
5 Replies
Accepted Solution
Member
December 07, 2016 05:03
I disabled automatic image loading in the mobile email client. This is not a complete solution since I have to make an extra tap on the screen when ...read more
Solved
ab on December 01, 2016
Hello @nicolebrenner , @BrettLanguirand Does HubSpot Sales Tool when you connect it in your email also work (email tracking) on smartphones? When you receive or send an email from you smartphone is that email automatically logged in the HubSp read more
8 upvotes
26 Replies
Accepted Solution
HubSpot Alumni
December 06, 2016 12:24
Hi @ab , yes, as long as the forwarded/BCC'ed emails follow the general guidelines for logging and forwarding , you should have no issues with ma...read more
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