Lists, Lead Scoring & Workflows

hesley
Member

Delays are no longer actions.

SOLVE

My "Delays" are no longer considered an action, so they are no longer scheduled for the following day.

Has anyone been through this and resolved it in some way?

0 Upvotes
1 Accepted solution
allenmontellano
Solution
Contributor | Partner
Contributor | Partner

Delays are no longer actions.

SOLVE

Can you expound more on your use case? What do you want to achieve? Do you want to use a delay to launch an action at a certain period of the day?

 

In most cases I would recommend just settling on an amount of time you're comfortable waiting a 1 day delay is 24 hours. If you want it to happen at the start of the day, I would suggest setting it to 17 hours. That would set it to start of day in most cases. Otherwise you can try to use workflows that are centered on date properties: https://knowledge.hubspot.com/workflows/create-center-on-a-date-or-center-on-a-date-property-contact...

 

For example if you want an action to trigger on the next day of a contact being created. I would center the workflow on the "Create Date" property and then setup the next action to happen 1 day after the create date at say 9AM.Capture.PNG

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4 Replies 4
allenmontellano
Solution
Contributor | Partner
Contributor | Partner

Delays are no longer actions.

SOLVE

Can you expound more on your use case? What do you want to achieve? Do you want to use a delay to launch an action at a certain period of the day?

 

In most cases I would recommend just settling on an amount of time you're comfortable waiting a 1 day delay is 24 hours. If you want it to happen at the start of the day, I would suggest setting it to 17 hours. That would set it to start of day in most cases. Otherwise you can try to use workflows that are centered on date properties: https://knowledge.hubspot.com/workflows/create-center-on-a-date-or-center-on-a-date-property-contact...

 

For example if you want an action to trigger on the next day of a contact being created. I would center the workflow on the "Create Date" property and then setup the next action to happen 1 day after the create date at say 9AM.Capture.PNG

ElyshaShave
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

Delays are no longer actions.

SOLVE

Hi, 

 

I am more than happy to take a look into this for you. To do this, are you able to give me access to your HubSpot portal so that I can go in and help identify what the issue may be? 



Thanks,

Elysha Shave

Inbound Specialist

BBDBoom.com

0 Upvotes
hesley
Member

Delays are no longer actions.

SOLVE

Hi, 

 

Is not possible give you access.

I can send you some workflow images, could be?

 

 

ElyshaShave
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

Delays are no longer actions.

SOLVE

Hi, 

 

That's not a problem. If you could then provide me with any screenshots you can that could help. 

 

 

Thanks,

Elysha Shave

Inbound Specialist 

BBDBoom.com

0 Upvotes