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SFishel on April 09, 2024
This morning, while accessing my Hubspot forms, I discovered that all but two of my forms had disapppeared without a trace. Seemingly, they have been deleted by Hubspot itself because none of my account's users have recently accessed our account. read more
0 upvote
5 Replies
Member
April 10, 2024 09:29
I believe you're right in that some features depreciate upon dropping down to a free tier. We were aware of that before our transition to the free ti...read more
Solved
HBoss on April 05, 2024
Problem getting permission to embed contact us form on website. I need to embed a simple hubspot form for a wordpress site – just collecting name, email, phone number. I am super admin with free hubspot account. I created a form, but when I go t read more
0 upvote
4 Replies
Accepted Solution
Recognized Expert | Diamond Partner
April 10, 2024 15:28
Hi @HBoss and thanks for the tag @BérangèreL , Here's what I would do in this case: Log out. Clear your cache/cookies, and then log back ...read more
kb44 on February 12, 2024
I have email notifications from non-Hubspot forms set to ON . I'd like to keep it that way, but disable storing of this data by HubSpot. How do I disable this setting?
0 upvote
4 Replies
Key Advisor | Diamond Partner
February 13, 2024 01:51
Hey @kb44 Here is a complete guide on using non-HubSpot forms you can check the settings and customize their settings according to your requir...read more
GoncaloSa on February 06, 2024
Hi there, I have 2 contact forms on my website (one in English and one in French). I would like the leads to go directly to HubSpot. I have the HubSpot tracking code correctly firing up (double-checked with Google Tag Manager), and have the read more
Key Advisor | Partner
February 06, 2024 09:29
Hey @GoncaloSa looks like your form is not using a input type=submit button and also has JS bound to the submit event on it: As per th...read more
Solved
DHart4 on January 24, 2024
What can I do to have access to Hubspot Forms
0 upvote
5 Replies
Accepted Solution
Key Advisor | Partner
January 24, 2024 10:02
Hey @DHart4 from your screenshot it looks like the information you've provided to HubSpot was not verified or verified as invalid for them. So the ...read more
YYasad on January 09, 2024
Hey, I embedded a hubspot form on my website that redirects to a thank you page when submitted. Since I did that, Google tags meant to record conversions stoppped firing I used GTM to add this tag, and it was firing with my previous form.
0 upvote
1 Reply
Key Advisor | Partner
January 09, 2024 11:42
Hey @YYasad have you updated your triggers to fire on a HubSpot form submission? It looks like you might be using triggers from your old form. I...read more
Solved
JPope88 on December 19, 2023
After chatting with Hubspot support this morning - even though I believe this to be a software/tech problem - they have redirected me here. I've set up my form to redirect to a landing page I've created once the user hits submit, only, what is happ read more
0 upvote
11 Replies
Accepted Solution
Hall of Famer | Partner
December 19, 2023 08:17
Hi @JPope88 , HubSpot doesn't offer support for the free products. It's not that they don't want to help, it's a question of resources. You wo...read more
Solved
AParedes22 on November 20, 2023
Hello, my name is Arturo and I was given the task of automating the Hubspot help chat that connects with the Comunidad Feliz service, so that according to the country where you are writing the hours of operation are from 9am to 8pm if you are from C read more
0 upvote
6 Replies
Accepted Solution
Most Valuable Member | Elite Partner
November 26, 2023 09:09
@AParedes22 it sounds like you'd like customers in Mexico to have access to the team 1 hour longer than those in Chile due to the time difference. ...read more
Solved
MKeyshore on November 17, 2023
I have custom developed a form on my website and when lead is submitted it is recieved on my email account but is there a way that lead can be received by and my manager as well?
0 upvote
1 Reply
Accepted Solution
Key Advisor | Partner
November 17, 2023 11:42
Hey @MKeyshore as long as they're a user in your portal you can set HubSpot to send form notifications to as many people as you like. https://...read more
Mezzaninegold on November 14, 2023
The global font setting does not update. https://capture.dropbox.com/4XgeJmSHruuZCapk
1 upvote
4 Replies
Key Advisor | Diamond Partner
November 14, 2023 05:15
@Mezzaninegold Yes if it is written in the Knowledge base this can be the case also you can try reaching out to HubSpot support directly and...read more
Solved
GMollevanger on October 28, 2023
I am trying to change from 2 forms on 2 pages to 1 form with a selection radio button to go to 2 different lists. So currently I have form 1 on page 1 that is linked to active list 1, and form 2 on page 2 that is linked to active list 2. I want to read more
0 upvote
5 Replies
Accepted Solution
Top Contributor | Platinum Partner
October 30, 2023 14:03
Excellent 🙂 I think there's not even need for an "AND" in all honesty, as you can just filter based on that radio button property, instead of the ...read more
Hafiz11 on October 21, 2023
Dear Community my wordpress ultimate member plugin is not working with hubspot all in one plugin. here is example. when a new user signup and create account on my wordpress website . my hubspot all in one marketing plugin not capturing this user as read more
0 upvote
3 Replies
Key Advisor | Partner
October 24, 2023 04:54
Hey @Hafiz11 the knowledgebase has an article on that here .
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