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TS5 on April 18, 2024
Hi, HubSpot have rolled out a new feature that allows for password-less login to private content. We have enabled this for our knowledge base but unlike the other login, logout, and reset password pages there appears to be no option to cus read more
1 upvote
3 Replies
Thought Leader | Platinum Partner
April 19, 2024 08:00
Hey @TS5 Are you refering to the Public Audience access?
danny2327 on April 17, 2024
I'm not expecting there to be, but I'll ask anyways. Is there any way to add a script tag to all articles, instead of having to click click click click and do it 100+ times? API doesn't seem to have anything for KB at all. TIA
0 upvote
3 Replies
Contributor
April 18, 2024 16:31
Hi Anton, Thanks for this, but I must be missing something here, as when I go to the template, I do not have anywhere to put any script or HTML. ...read more
Solved
Abbylieve on April 06, 2024
I need to create a workflow. Is it possible to automatically create deal cards in the Partner Pipeline, tagged as "Talent," when BPOs fill out the interest form and select that they are interested in becoming a BPO partner?
0 upvote
7 Replies
Accepted Solution
Hall of Famer | Partner
April 07, 2024 23:58
Hi @Abbylieve , Here's how to create a contact-based workflow: https://knowledge.hubspot.com/workflows/create-workflows And yes, workf...read more
JMartin06 on April 04, 2024
Hi there, we are loooking at locking down certain artivles in our KB. Everything we can see is that to action this we will need to have our end users login / register to HS, which we do not want to do. We would like a seperate link inside our SaaS p read more
0 upvote
4 Replies
Most Valuable Member | Elite Partner
April 07, 2024 22:45
Hi @JMartin06 , I'll do my best to answer your questions or point you in the right direction. 1 - currently users for membership content need ...read more
Solved
mikebernardez on April 04, 2024
Currently, whatever the title of the post is is what gets used in the <title> tag (and the <h1> tag, rightly so on the <h1>) However, the title tag is also using the exact same content as the h1. Given this example : you c read more
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
April 04, 2024 19:56
Hi @mikebernardez it's not currently possible to control the meta data for knowledge base articles, the good news is that this idea is currently i...read more
Matas on March 21, 2024
hello, I found a typo mistake in knowledge 'log out' button (in example you can see lithuanian language) This is default button value and I can't really find how to edit its value. Is it possible to edit? Regards,
0 upvote
2 Replies
Member
March 22, 2024 03:36
Hello, I'm using hubspot. This is hubspot knowledge base page of our company. Best regards,
SCruz11 on March 05, 2024
Are others experiencing difficulties with their article feedback loading? The message displays "Please try again in a minute," but the problem has persisted since last Friday, spanning three business days. I'm curious to know if this is a known issu read more
Most Valuable Member | Elite Partner
March 05, 2024 20:30
Hi @SCruz11 I just checked a knowledge base and am able to access the feedback reports: Typically if there is no feedback for an articl...read more
Christian_Jorge on March 05, 2024
We don't want any of our knowledge base content indexed in Google, so we have: 1) Turned on the general "noindex" function, which covers articles in the knowledge base 2) Blocked search engines with robots.txt But category pages are still ind read more
3 upvotes
1 Reply
Most Valuable Member | Elite Partner
March 05, 2024 21:22
@Christian_Jorge I wish I had better news, unfortunately what you're trying to do isn't possible with the current limitations in place. I com...read more
Solved
SCruz11 on March 01, 2024
I'd like to build a report on specific articles to include insights from the article pages. Is there a way to export information such as article views and feedback for a specific period?
Accepted Solution
Most Valuable Member | Elite Partner
March 01, 2024 17:10
Hi @SCruz11 all of the knowledge base insights are contained within the knowledge base tool, there isn't a way to export the data (only the article...read more
skylightipv on February 29, 2024
Can I use the Hubspot tracking code from our website for the knowledge base articles? If so I assume it's just by copying the tracking script html into the Additional Options setting
0 upvote
7 Replies
Most Valuable Member | Elite Partner
March 04, 2024 20:54
@SSeed is this something you've configured with your knowledge base? I'd just like to confirm that you've implemented this solution - since the tra...read more
Solved
Richard6 on February 26, 2024
Hi everyone, Every country has a different edition of our program with unique material in addition to different languages. How can I create distinct knowledge bases, one for every nation? I've attempted to use the SSO list function now, but it read more
1 upvote
3 Replies
Accepted Solution
Most Valuable Member | Elite Partner
February 27, 2024 08:15
+1 to @Jnix284 here, @Richard6 . This should work for you!
FredSlade on February 26, 2024
Our knowledge base is being created, however the search keyword isn't appearing on my page of results. Do you know why that might be taking place?
0 upvote
1 Reply
Key Advisor | Diamond Partner
February 26, 2024 09:08
@FredSlade There may be a few reasons why you're not seeing search results. You will need to ensure the search results module exist...read more
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