JavaScript must be installed and enabled to use these boards. Your browser appears to have JavaScript disabled or does not support JavaScript. Please refer to your browser's help file to determine how to enable JavaScript.

Knowledge Base Tool

Search Knowledge Base Tool for solutions or ask a question

Solved

skylightipv on November 13, 2023

CSV HTML Import won't import tables

Can anyone tell me why when importing a KB article using a CSV file I always get an import error for a <table>..</table> ? The HTML works perfectly in a browser so I have no idea why it wouldn't be valid. Does it need to be within i read more

Reply Integrations Knowledge Base Professional

0 upvote

2 Replies

Accepted Solution

PamCotton

Community Manager

November 13, 2023 11:37

Hello @skylightipv , thank you for posting in our Community! Currently, knowledge base imports have the following limitations: Tables cannot be i...read more

ppaul on June 23, 2021

Slack/Hubspot Integration is not showing/sharing private knowledge base articles

Hey there, Was hoping to get some help if possible. We're trying to support more of our teammates who need help quickly while out in the field via using the /hs-search-kb function to quickly share an article. These are knowledge base articl read more

Reply Integrations Knowledge Base Professional Service

1 upvote

4 Replies

PamCotton

Community Manager

July 01, 2021 18:22

Hi @ppaul , wanted to update this post also for future reference. At the moment it is not currently possible to support search private KB ar...read more

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.