HubSpot Solutions Architect/Engineer Role - Perth / Remote

[purplegoanna]

Welcome to Fileroom, the premium Growth Marketing Agency, and Platinum HubSpot Solutions Partner that does things differently.

We're not your average digital agency - we specialise in full-service growth marketing and digital enablement for B2B Industrial and Commercial industries. We work with "unicorn clients" who share our awesome culture. If you love technical innovation, intuitive workflow efficiency, and powerful data utility, then keep reading.

Our close-knit team of innovative and passionate experts work hard and have fun along the way. We don't settle for the expected - we challenge the status quo to deliver truly integrated solutions. We're looking to expand our team with dynamic, organised, and self-motivated professionals who want to grow and thrive in their careers. 

If you're ready to join a team that's modern, energetic, and professional, this could be the perfect opportunity for you!

What’s my role?

Located in our Wembley office or remotely, we are looking for an experienced HubSpot Solutions Engineer to join our team. You will be responsible for providing technical expertise and support to our sales and customer success teams, ensuring the successful implementation and optimisation of HubSpot's suite of products for our clients. 

Through experience and lateral thinking, you will work with the directors to develop solutions for clients who have complex upmarket marketing, sales, and commerce businesses.

What will I be doing?

• Collaborate with sales and customer success teams to identify client needs and provide technical solutions using HubSpot's suite of products.
• Develop and execute implementation plans for HubSpot's products, including configuring and customising solutions to meet clients' unique requirements.
• Conduct technical product demonstrations and presentations for clients and prospects.
• Provide ongoing technical support to clients, including troubleshooting and issue resolution.
• Ensure the successful integration of HubSpot's products with clients' existing systems and tools.
• Stay up-to-date on the latest HubSpot product updates and features, and provide training and guidance to internal teams and clients
• Collaborate with cross-functional teams, including marketing, product, and engineering, to ensure the successful delivery of projects.
• Contribute to the development of technical resources, including product documentation, best practices, and knowledge base articles.

What are my qualifications and skills?

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3 to 5+ years of experience as a Solutions Engineer, Sales Engineer, or similar role.
• Expertise in configuring and customising HubSpot's products, including HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub.
• Experience in a range of custom HubSpot integration solutions with enterprise-level CRM and ERP platforms, like Salesforce, Dynamics, NetSuite, and SAP.
• Strong technical aptitude and understanding of software development principles and methodologies.
• Excellent communication and presentation skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• A range of HubSpot certifications are preferred, but not required.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.).
• Experience in Project Management and knowledge of agile principles is highly regarded.

Who am I?

• Team-spirited; strong communication skills to collaborate with colleagues and stakeholders.
• Integrity, honesty, reliability, and strong ethics.
• Client service orientation with a “Can do” attitude.
• A passion for data-driven marketing and business development.
• The ability to self-manage, and be goal-oriented with strong organisational and planning skills are essential.

We offer a competitive salary package, flexible working arrangements, an engaging work environment, and opportunities for growth and development.

If you are passionate about technology, digital enablement, and providing excellent customer service, and are looking for a challenging yet rewarding role, then we would love to hear from you.

Next Steps

If you are interested in growing professionally, working with a range of stakeholders, and furthering your career, please apply to careers@fileroom.com.au taking time to include your resume and, importantly, a personalised cover letter addressing the job criteria to your experience.