Great minds think alike

When there are multiple users, their names will appear as an option for 'From Name' when sending a marketing email.    In the business I work for, and I'm sure it is the case in many other businesses with HubSpot accounts and multiple users, we always want the From Name to be the business or the business owner's name.   Obviously, there is the option to change the From Name when creating the email, however, this is an easy step to miss.   My suggestion is this, give us the option to hide certain From Names so they can't be accidentally used and sent out to potentially thousands of people. ...read more

within HubSpot - would be great to setup some trigger in case a team member gets disconnected from their Google Account, to let us know... We had a member prompt by Google to reset her password, and it took us a while to realized that messed up all the meetings she was part of as roundrobin, which is a big deal.   ...read more

We are using HubSpot on our primary web site at castsoftware.com where we are using HubSpot forms to capture visitor email addresses. We have also installed the HubSpot tracking tag on our product located at casthighlight.com. However, we are currently not able to associate the same visitor on castsoftware.com and casthighlight.com since they are different domains which creates two different HubSpot cookies. The visitors to our product at casthighlight.com must login with their email address. Is there a way to configure the HubSpot tag on casthighlight.com to capture the email address of the user at login so that their activity on casthighlight.com can be associated with their activity on castsoftware.com in the same contact record in HubSpot? ...read more

Hi, Hubspot needs a mechanisum of separating out live/public interactions; form submissions, cta clicks, page views etc. from those performed during development, by marketing and sales teams or even by users with a specific email domain. LinkedIn campaign manager has a field in it's campagin reports for leads and test leads. I think Huspot users would benefit from being able to distingush between a live and test/dev contact audiences, especially when it come to reporting. This could be scoped in a number of ways: Any registered hubspot user is flagged as a test/dev contact And / Or a contacts email domain has ever matched one or more of a defined number of email domains An internal / staff / partners/ development cookie set against a user indicating they are that hubspot can track ...read more

First, the change to the help button should be reverted, or at minimum, provide users with the capability to revert back. Two bugs;   1) You click anywhere else in HS, it closes your chat and you need to re-open from the beginning to get to your message. 2) You minimize chat, but the help button is fake, it doesn't actually open the chat.  As for the Lifecycle Stage 1) The incapability of assigned company-based workflow at the deal closed lost pipeline section makes it impossible to prompt a user to make a manual change to the lifecycle stage of the company record. 2) Due to lifecycle stages progressing only forward, you cannot write a workflow that changes those stages back to lead once an opportunity is closed lost. Recommended changes are to leverage poor CRM and data management: 1) To reset the lifecycle stage and wipe completely, losing historical record  2) To create a further lifecycle, when in reality the account should be regressing to the initial stage (See forum responses here: https://community.hubspot.com/t5/Lists-Lead-Scoring-Workflows/Best-Practices-for-Moving-Lifecyles-Ba...) Consider changing, please.  ...read more

It would be great if there were separate toggles controlling a Users ability to edit Properties and to Cre ...read more

When scheduling in posts from your social media accounts it would be good to be able to schedule videos as well as the images etc that you can currently. Video is getting so much more traction now it's crazy that this isn't a feature already! ...read more

Once you log the email to a record in Hubspot, a clickable link should be generated and display on the email record (at the bottom, for example), so that you can directly navigate from an Outlook email (while in Outlook) to the associated record(s) in Hubspot.   Example: Microsoft Dynamics has this feature where you Track the email to the CRM and Set Regarding to a record (contact, opportunity, etc). Once you do that, a banner appears at the bottom of the email window with a link to that record. If you click it, it opens the record in the browser.  ...read more

A team or channel can have multiple shared inboxes within it. Why can't we direct a chat bot enquiry to one of these inboxes rather than the whole team? ...read more