Great minds think alike

I would like the ability to create a shortcut to be placed in the top area of the new UI.   The new beta UI leaves a bit of empty space in the header and for me, who jump around to different departments/customers/tickets multiple times almost every minute, it would be grand if you were able to pin objects (ticket view/deals/dashboards) to the space right of the search bar for easy and fast access. Preferably you'd be able to pin a shortcut to a specific view, for example "My open tickets".   I work in customer support and I check older tickets, company information etc. all the time, and I work closely with our project coordinators and other teams in their own tickets. Anything to save a click or two would make me more effective in my area.   ...read more

Description: Implement a feature allowing for the customization of meta and title tags on author pages to accommodate varying lengths and strategic content, instead of being restricted to a fixed format.   Possible Actions: Enable variable length settings for meta descriptions to ensure they can be concise when necessary or detailed for complexity, adjusting dynamically to the content's needs. Allow title tags to include essential keywords or phrases that reflect the current focus areas or expertise of the authors, regardless of their length. Why: The current limitation is that meta descriptions and title tags on author pages are static and confined to a one-size-fits-all model, which isn't always effective. This restricts our ability to:   Optimize for Search Engines: A fixed-length meta description may not always use the optimal number of characters necessary to rank well in search engines or to entice clicks from potential readers. Reduce Inefficiency: Without the ability to dynamically customize meta and title tags, much manual intervention is required to keep these elements relevant, leading to inefficiencies and missed opportunities.   Customizing meta and title tags dynamically on author pages can help overcome the limitations of traditional SEO and make it more flexible and targeted. This approach will ensure that the metadata is concise and effective, which will improve the visibility and appeal of author pages in search engine results. ...read more

Add the ability to sort timeline activity Newest to Oldest and Oldest to Newest.   ...read more

Hello everyone, I have the problem that I cannot restrict folders for the e-mail templates for individual teams. I can only restrict the individual emails. This means that the teams can see all folders, but not all emails. Maybe some of you have the same problem. It would be good if you could share folders with certain e-mail templates with certain teams and not with others. Best regards Julian Niebuhr ______ Hallo zusammen, ich habe das Problem, dass ich Ordner für die E-Mail Vorlagen nicht für einzelne Teams beschränken kann. Nur die einzelnen E-Mails kann ich beschränken. Das bedeutet, die Teams sehen zwar alle Ordner, aber nicht alle E-Mails. Vielleicht, haben ja manche von euch auch das Problem. Es wäre gut wenn man Ordner mit bestimmten E-Mail Vorlagen an bestimmte Teams freigeben kann und manche eben nicht. Viele Grüße Julian Niebuhr ...read more

This request is referring to the email health tool in HubSpot: https://knowledge.hubspot.com/marketing-email/monitor-your-email-sending-reputation-with-the-email-health-tool   At the moment, this tool is a great overview for marketing emails in general. However, there are improvements that would make it easier to draw conclusions and take action - most notably the ability to see health broken down separately for marketing emails, one-to-one emails sent through HubSpot and transactional emails. Thanks in advance for considering this request. ...read more

Frequently I have to identify the Automations that are triggered by form submissions.  It would be really helpful in completing this work if the list view for Forms has a "Used In" column similar to the one we have for properties.  This should include Workflows that are triggered by the form submisison as well as Lists and Views that use the form submission as filter criteria.    This would also help identify any assets that might be impacted by editing or deleting a form. ...read more

Right now you can only use lifecycle stage or form fill. We're running into a scenario where we want to suppress leads that reach certain lifecycle stages but end up disqualified/closed for whatever reason. I don't want to create a "Closed" lifecycle stage, so being able to use a suppression list or add something like lead status to the event criteria would be useful. ...read more

This request is referring to this feature: https://knowledge.hubspot.com/marketing-email/set-up-an-email-frequency-safeguard   At the moment, the email frequency safeguard applies to regular emails and automated emails without further customization options.   This lack of additional settings typically makes the email frequency safeguard too aggressive. Once the specified number is hit, emails are suppressed. This is problematic in some scenarios: Certain types of promotion are more important than others. Some companies want nurturing emails to go out but additional promotion beyond that nurturing suppressed. There aren't any options to force out important emails and ignore the frequency safeguard - without disabling it entirely.   The email frequency safeguard would be a lot more useful if the following were possible: Setting in the marketing email editor to ignore the email frequency safeguard (essentially allowing single emails to bypass the safeguard) = allowlist Options to specifically mark emails that should be suppressed in case of a too high email volume = blocklist Settings to delay marketing emails for up to X days to not violate email frequency safeguard settings Overview / dashboard of marketing emails suppressed due to frequency safeguard (which marketing emails were most affected by it?) Thank you for considering this request!   ...read more

It would be great to be able to see different sequence enrollments  as an association card on the right-hand side of Contact, Deal, Company & Custom Objects records in Hubspot. This would function essentially the same as "List Memberships".    The reason this would be helpful is that it's difficult to see different sequences a Contact was enrolled in unless you were to create static lists of each sequence's recipient list.  ...read more