Great minds think alike

HeleneG · ‎May 29, 2018

It would be great to be able to hide Messages Chat when nobody is online and / or out of office hours.

christophk · ‎May 29, 2018

With the new GDPR form features, I can choose a specific subscription a contact gets when filling out a form (e.g. "Other communication"). I want the contact to confirm this subscription via double opt-in, which can be enabled in the settings. What is happening in this use case, though, is that when a new contact confirms the double opt-in with a click in the confirmation email, the contact is signed into ALL subscription types we have, not just the one I chose on the form. While GDPR does not explicitly require double opt-ins, it does require users to confirm every type of communication that they want to receive sperately, which means on subscription type level. So the way this works right now we can't even use the double opt-in function. Thanks for tackling this asap.

Leslie_Vanco · ‎May 21, 2018

Love the concept of a Slack integration with Messages, and we may still use it, but I would like to be able to round robin and then notify via Slack, rather than just notify a channel. Sometimes we have several team members available to chat at once, and "whoever grabs it first" may lead to some trouble.

Gabrielucc · ‎May 16, 2018

Hi, I designed a website in html with some animations and I used 3.3 jquery version (the last one, as usual) and when I uploaded the site to hubspot I found out that it was useless because hubspot only use a 1.1 or 1.7 Jquery version from 2014. Do anyone knows how to sort this problem?

Brandonbaker · ‎May 14, 2018

In the Tags feature in Conversations, it would be great to be able to type in the first part of a tag and have it come up with tag suggestions based off of the text., Currently it is a drop down of options and we are tracking a large list of tags which means that drop down is larger that the screen size. This would also allow for very quick tag entry in the conversations area. Type, press enter, type press enter, ect.

maxwellziegler · ‎May 9, 2018

The team feature is great, but as part of a small team with different role types (and schedules), individual availability is critical.

KeyWestScott · ‎May 9, 2018

As of the week of May 8th, you have removed the social media calendar, with the new "look and feel". I'm looking and not finding. Please bring this back!! Why would a tool such as this be removed? At a single glance we can see a whole months of posts, where they are posting, what campaign is being posted against, the number in a given day, etc etc... UPDATE: Ok, my bad. It was just buried under a different menu structure. The Social Media Calendar is no longer part of Social Media . It is now under Marketing/Planning & Strategy/Calendar PLEASE bring it back! ! ! ! ! ! ! Key West Scott

sjudson · ‎Apr 12, 2018

Salespeople see the value of personalization, but may not have the time or data to truly personalize. Quick sending in sequences enables sequences users to personalize sales outreach at scale. This functionality enables users to select a group of contacts, and quick personalize and send sequences to those contacts. Quick sending is a playlist or task-queue like sending experience for sequences paired closely with email recommendations. Here is a peek at how it works: If you're interested in getting early access, please fill out this form. We'll be slowly granting access as we work out the kinks and implement feedback.

AllocateRite · ‎Apr 11, 2018

Sync Google Calendar into Contact's record / schedule In the way that you have the Gmail extention to track and sync emails generated in gmail onto a HubSpot contact's record, why not have the same function with google calendar? This way, when you invite one of your Hubspot contacts , the event shows up on the contact's record in the same way as if you had sceduled the meeting using the "Schedule" function on that contact's record page.

costarica · ‎Apr 11, 2018

We have 4 SalesPro Users and we thought we'd try to use Messages rather than Olark, which is what we currently use. I don't want to have this "Round-Robin" approach, as we may not always be at our desks, or perhaps we're on the phone, etc. Can we have the chats come in and all the online sales reps have a chance to answer it? I don't want to randomly assign them to someone who may not be available. Is this possible? I'm really hoping that there is a way that we can make this work. I need all 4 of us sales agents to be available for chats and the fastest one get's the lead. Otherwise it doesn't work for us and I have to keep paying $75 a month to Olark Chat. Aside from the additional expense, there is more coding that we have to have on our site - slowing down the overall speed. Can you push this idea through to the people in charge? I believe I asked about this over a year ago, found no solution and kept on with Olark.

Great minds think alike

Hide messages chat when out of office-hours

Double opt-in confirmation for specific subscription only / syncing chosen subscription in form

Slack integration with Messages could round robin to next up user

Upgrade Hubspot Jquery version

Free form text for Conversations Tags

Bring back individual availability in Messages Chat

Social Media Calendar - Bring Back

Quick sending in sequences

Sync Google Calendar into HubSpot contact record

Messages - Have Chats Appear for all Online Users?

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