There is very rarely only one contact that is involved in any one deal. Partners, group members and even other companies are coming to the table. In communicating and convincing groups, we need to inform all the stakeholders of each otherʻs information in email or other documents. We need to make a personalized list (table) of fields from the contact that will impact the delivery and completion of the deal. In my case, itʻs the name, birthdate and gender of each person attached to a deal. I can personalize using tokens only on the first contact added to the deal but no other contacts attached to the deal. Joe Yes, that is a limitation that we are going to run into here, unfortunately. I have tested this on my side and can also confirm that it is only possible to use tokens to pull in information from one Contact and the rest would need to be entered manually.
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