Hey HubSpot, We work with a number of clients (particularly in Property) who have a Head Office and development specific inboxes they would like to manage. We're aware HubSpot allows you to connect the same email across inboxes, i.e. I could connect birmingham@demo.com to both the Birmingham inbox and the Head Office inbox. However, whilst this gives visibility of the initial conversation, it doesn't share the activity in real-time as it happens into both the Head Office and Birmingham inbox. Essentially, we would like our Head Office to be able to see all conversations with the most up-to-date information without the need to go into each inbox individually to check. It would be great to see support for this!
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