Great minds think alike

THammer · ‎Sep 4, 2023

Hi, In the past, we've been able to base64 encode email addresses to generate a URL to individual contacts' preference pages in HubSpot (the same one that is included in marketing emails from HubSpot). After a security update from HubSpot, however, this is no longer possible. We therefore request access to being able to set up a landing page with the same functionality as the default subscription preference page, but that we can link to from anywhere. Right now, we have no way of giving our customers access to this page except for in marketing emails, while we would like to be able to do so from e.g. within a log-in required customer portal. P.S.: we have set up a landing page that allows contacts to subscribe/unsubscribe to email marketing from us in general, but have been unable to do so for individual subscription types.

gregory18 · ‎Sep 2, 2022

Does HubSpot have a mechanism for us to use which will a honor a website visitor's Global Privacy Control signal? More information regarding GPC signals can be found here https://www.**bleep**.com/resources/insights/220831-california-attorney-general-announces-settlement?utm_source=publication&utm_medium=email. *This is CCPA related, not GDPR, but there was no CCPA label below.

MilenaHuebener · ‎Jan 25, 2022

We are a North American based company with every few European customers but we want to set us up for success when it comes to GDPR so that we would have consent to communicate from our clients already before the North American law makers catch up and require it. We are therefore using the communication subscriptions in our forms to collect this data for our marketing emails and newsletter. Currently we can only see the communication subscriptions on the contact record on the left hand side sidebar below the About this Contact section. We would like to also see the communication subscriptions from the Inbox. The contact information is shown in a sidebar on the right, there we would like to see the communication subscriptions as well so that it would be easy to update while we are emailing or chatting with our clients. It would also allow us to see if we should prompt our client to sign up for our newsletter if we could see that he/she is currently not subscribed. I would like to request that the communication subscriptions can be seen and edited from the Inbox view.

Great minds think alike

Subscription preference page

HubSpot's Global Privacy Control response mechanism

View Communication Subscriptions in inbox sidebar

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